Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Christine Michèle Ndoumbe

Human Ressource Generalist
Toronto,ON

Summary

Experienced bilingual (French/English) Human Resources Manager, looking for a challenging position within a dynamic company where I can use my skills in recruitment, talent management and social relations to contribute to the company's growth.

Overview

7
7
years of professional experience

Work History

Human Resources Generalist

ASCOMA- Insurance Broker in Africa
Douala, Cameroun
01.2020 - 06.2024

- Recruitment

  • - Complete the recruitment process from A to Z.
  • - Master various recruitment channels (social networks, job boards, partnerships with schools) to identify the best talent.
  • Ensure personalized follow-up of candidates throughout the recruitment process, optimizing their candidate experience.
  • - Successfully recruited and integrated 25 new employees in 6 months, reducing recruitment time by 30%.
  • Draft and monitor employee contracts (permanent, temporary, contractors).
  • - Assist expatriate/immigrant employees with the start-up of their contracts (visa, housing, banking).
  • Set up staff monitoring dashboards.

- Personnel administration and management.

  • Manage personnel administration for a workforce of 150 employees, ensuring compliance with current regulations
  • - Develop and implement new HR procedures to optimize personnel file management and improve administrative efficiency by 20%.
  • Efficiently resolve issues relating to payroll, employment contracts, and absences, minimizing the impact on the company's business.
  • - Ensure the follow-up and application of group insurance for employees (health, car/house, life).
  • - Develop and implement new HR policies, in line with legal developments and company needs.
  • - Effectively resolve interpersonal conflicts, thereby improving the social climate within the team.
  • Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents

- Training

  • - Identify training needs in collaboration with managers and employees in order to propose personalized development plans.
  • - Implement training programs that have improved the skills of 30% of employees and increased their commitment.
  • - Train managers and employees in annual appraisal interviews, reducing the cost of external training.
  • - Develop development programs following annual performance appraisals.

Communication and relations with social organizations.

  • - Facilitate social dialogue by organizing regular meetings with staff representatives and promoting transparent communication.
  • - Negotiate and resolve individual or collective disputes, favoring a constructive and collaborative approach.
  • Monitor cases brought before the courts in collaboration with the labor inspectorate and a law firm.
  • Organize social events.
  • - Manage and participate in HR continuous improvement projects.

- Payroll management.

  • Interface with an outsourced payroll management firm.
  • - Collect variable payroll data on a monthly basis.
  • - Monitor repayment of advances, short- and long-term loans.
  • Supervise the issuance of vacation provisions.
  • - Supervise the payment of monthly remote declarations of staff salaries with the CNPS.

HR Assistant

ASCOMA-Insurance Broker in Africa
Douala, Cameroun
01.2017 - 12.2019
  • - Prepare employment contracts (permanent, temporary, trainees).
  • - Administer and monitor employee leave.
  • Follow up on internal mobility (promotions, mutations, replacements, retirements, etc.).
  • - Ensure compliance with social regulations (collective bargaining agreement, internal rules).
  • - Administer employee appraisals.
  • Draft various letters (correspondence, attestations, certificates, etc.).
  • - Update employee statistics dashboards.
  • - Manage the HR department's diary of activities.
  • - Organize various social events.
  • - Ensure follow-up of files with national organizations (registration, maternity, family allowances, retirement). Coordinated with national agencies for registrations and employee benefits.
  • Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
  • Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.

Education

High School Diploma -

Oxford College
Mississauga, ON
07-2025

Master Degree - Human Ressource Management

ESCM PIGIER
01.2014

Bachelor Degree - Human Ressource Management

ESSEC
01.2010

Skills

  • Recruitment: taking requirements, writing and publishing job offers, sorting CVs, interviews
  • Personnel administration: employment contracts, absences, illnesses, temporary employees, leaves of absence, disciplinary files
  • Organizational skills: ability to prioritize tasks, multitask and manage time effectively
  • Communication: Fluency in French and English, strong interpersonal skills
  • Technical skills: Proficiency in MS Outlook, Word, and Excel

Hobbies and Interests

Arts and Performances: Reading, cinema, Sports and Leisure: Football

References

References available upon request.

Timeline

Human Resources Generalist

ASCOMA- Insurance Broker in Africa
01.2020 - 06.2024

HR Assistant

ASCOMA-Insurance Broker in Africa
01.2017 - 12.2019

High School Diploma -

Oxford College

Master Degree - Human Ressource Management

ESCM PIGIER

Bachelor Degree - Human Ressource Management

ESSEC
Christine Michèle NdoumbeHuman Ressource Generalist