Experienced bilingual (French/English) Human Resources Manager, looking for a challenging position within a dynamic company where I can use my skills in recruitment, talent management and social relations to contribute to the company's growth.
Overview
7
7
years of professional experience
Work History
Human Resources Generalist
ASCOMA- Insurance Broker in Africa
Douala, Cameroun
01.2020 - 06.2024
- Recruitment
- Complete the recruitment process from A to Z.
- Master various recruitment channels (social networks, job boards, partnerships with schools) to identify the best talent.
Ensure personalized follow-up of candidates throughout the recruitment process, optimizing their candidate experience.
- Successfully recruited and integrated 25 new employees in 6 months, reducing recruitment time by 30%.
Draft and monitor employee contracts (permanent, temporary, contractors).
- Assist expatriate/immigrant employees with the start-up of their contracts (visa, housing, banking).
Set up staff monitoring dashboards.
- Personnel administration and management.
Manage personnel administration for a workforce of 150 employees, ensuring compliance with current regulations
- Develop and implement new HR procedures to optimize personnel file management and improve administrative efficiency by 20%.
Efficiently resolve issues relating to payroll, employment contracts, and absences, minimizing the impact on the company's business.
- Ensure the follow-up and application of group insurance for employees (health, car/house, life).
- Develop and implement new HR policies, in line with legal developments and company needs.
- Effectively resolve interpersonal conflicts, thereby improving the social climate within the team.
Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents
- Training
- Identify training needs in collaboration with managers and employees in order to propose personalized development plans.
- Implement training programs that have improved the skills of 30% of employees and increased their commitment.
- Train managers and employees in annual appraisal interviews, reducing the cost of external training.
- Develop development programs following annual performance appraisals.
Communication and relations with social organizations.
- Facilitate social dialogue by organizing regular meetings with staff representatives and promoting transparent communication.
- Negotiate and resolve individual or collective disputes, favoring a constructive and collaborative approach.
Monitor cases brought before the courts in collaboration with the labor inspectorate and a law firm.
Organize social events.
- Manage and participate in HR continuous improvement projects.
- Payroll management.
Interface with an outsourced payroll management firm.
- Collect variable payroll data on a monthly basis.
- Monitor repayment of advances, short- and long-term loans.
Supervise the issuance of vacation provisions.
- Supervise the payment of monthly remote declarations of staff salaries with the CNPS.
Follow up on internal mobility (promotions, mutations, replacements, retirements, etc.).
- Ensure compliance with social regulations (collective bargaining agreement, internal rules).
- Administer employee appraisals.
Draft various letters (correspondence, attestations, certificates, etc.).
- Update employee statistics dashboards.
- Manage the HR department's diary of activities.
- Organize various social events.
- Ensure follow-up of files with national organizations (registration, maternity, family allowances, retirement). Coordinated with national agencies for registrations and employee benefits.
Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.