Christine Kaye Guina
Thunder Bay,ON
Summary
Experienced Food Service Supervisor with a strong focus on staff training, operational efficiency, and compliance with health standards. Successfully developed training programs that improved food safety practices, contributing to enhanced service quality and customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Hampton Inn & Suites by Hilton
Thunder Bay, Ontario
06.2023 - Current
- Supervised daily food service operations to ensure compliance with health standards.
- Trained and mentored staff in food preparation and customer service techniques.
- Managed inventory levels and ordered supplies to maintain operational efficiency.
- Implemented training programs to enhance food safety and sanitation practices.
- Developed and maintained positive relationships with vendors and suppliers.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Trained workers in food preparation and cleaning roles to facilitate restaurant operations.
Food and Beverage Attendant
SJM
Macau, Macau, China
04.2012 - 05.2023
- Delivered exceptional service to guests in fast-paced dining environment.
- Managed food and beverage orders accurately and efficiently.
- Assisted in maintaining cleanliness and organization of dining areas.
- Trained new team members on service standards and protocols.
- Handled customer inquiries and resolved issues promptly and professionally.
- Prepared beverages according to standard recipes and guest requests.
- Maintained a positive attitude towards coworkers and customers at all times.
Education
Bachelor of Science - Nursing
Arellano University
Manila Philippines03-2010
Skills
- Food safety
- Inventory management
- Staff training
- Team leadership
- Time management
- Staff supervision
- Health compliance
- Customer service
- Effective communication
- Ordering supplies
Certification
Food Handling Safety Certificate
2023-2028
Timeline
Food Service Supervisor
Hampton Inn & Suites by Hilton
06.2023 - Current
Food and Beverage Attendant
SJM
04.2012 - 05.2023
Bachelor of Science - Nursing
Arellano University