Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Wrobel

PetSmart Associate
Acton,ON

Summary

Organized and dependable PetSmart employee with over 5 years experience successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities as a process lead to meet team goals as well as keeping pet parents and their pet(s) happy.

Overview

6
6
years of professional experience

Work History

Pet Care Associate

PetSmart
01.2019 - Current
  • Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
  • Supported the training of new hires, sharing knowledge and expertise on best practices in pet care industry standards.
  • Improved pet health and wellbeing by administering medication, conducting routine checkups, and addressing any special needs.
  • Educate customers who are interested in bringing home a new pet.
  • Ensure that pet care policies and procedures are being followed especially when caring for new arrivals and sick pets.
  • Complete daily discrepancies to make sure that inventory is up to date on live animals.


Cashier

PetSmart
Milton, Ontario
01.2019 - Current
  • Greeted Pet Parents and their pet(s) entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join Treats reward program.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Assist customers when picking up their online order(s) (BOPIS)
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.

Associate Lead With Keys

PetSmart
Milton, Ontario
06.2021 - 02.2023
  • Provided exceptional leadership during shifts as Associate Lead with Keys, addressing any conflicts or challenges that arose swiftly and professionally.
  • Facilitated smooth store operations with efficient delegation and prioritization of tasks for all team members, maintaining a high level of productivity.
  • Performed regular inventory audits to maintain accurate stock levels while reducing instances of shrinkage or overstocking issues.
  • Operate Point of Sales, and handling cash transactions accurately.
  • Maintained a positive work environment through effective communication, teamwork, and ongoing support for coworkers.
  • Managed opening and closing procedures, ensuring proper cash handling processes were followed consistently.
  • Opening and closing procedures.

Education

Certificate - Office Administration

Fanshawe College
London, ON
05.2001 -

Diploma - Early Childhood Education

St. Clair College of Applied Arts And Technology
Chatham, ON
05.2001 -

Skills

Knowledgeable in PetSmarts policies and procedures

Strong organizational skills

Able to meet the demands of working environment

Customer service and assistance

Ability to remain calm in any situation

Adaptability and flexibility

Leadership qualities

Basic computer skills

Inventory management

Courteous and professional

Timeline

Associate Lead With Keys

PetSmart
06.2021 - 02.2023

Pet Care Associate

PetSmart
01.2019 - Current

Cashier

PetSmart
01.2019 - Current

Certificate - Office Administration

Fanshawe College
05.2001 -

Diploma - Early Childhood Education

St. Clair College of Applied Arts And Technology
05.2001 -

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Christine WrobelPetSmart Associate