Summary
Overview
Work History
Education
Skills
Pacific Rim School Trustree
Timeline
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Christine Washington

Port Alberni,BC

Summary

Dynamic business leader with extensive experience as Owner/Manager at Flandangles Kitchen & Gifts/Gibson's Fine Linens, excelling in customer relations and financial management. Proven track record of enhancing operational efficiency and fostering strong client relationships, leading to increased customer satisfaction and repeat business. Skilled in crisis management and decision-making, driving strategic growth initiatives.

Overview

41
41
years of professional experience

Work History

Owner/Manager

Flandangles Kitchen & Gifts/Gibson's Fine Linens
08.2013 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Expanded business into new markets

Owner/Manager

Uniglobe Alliance Travel
01.1992 - 08.2013
  • Managed day-to-day business operations including establishing foundational processes.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Assisted in recruiting, hiring and training of team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed and motivated employees to be productive and engaged in work.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Interacted well with customers to build connections and nurture relationships.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Legal Secretary

J. Gary Fitzpatrick
06.1989 - 09.1991
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and lawyers, ensuring prompt responses to inquiries.
  • Organized and maintained an efficient filing system for easy access to critical documents and data.
  • Organized files for court proceedings.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Supported lawyers during trials by efficiently coordinating exhibits, witness interviews, and other essential tasks.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
  • Prepared legal correspondence and wrote professional letters for lawyers

Legal Secretary

Davis & Company
08.1986 - 08.1989

Legal Secretary

Badovinac, Scoffield & Mosley
03.1984 - 08.1986

Education

High School Diploma -

Alberni District Secondary School
Port Alberni, BC
06-1981

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business management
  • Financial management
  • Human resources
  • Crisis management
  • Decision-making

Pacific Rim School Trustree

This is my second term as a Pacific Rim Trustee.  I decided to run for this position because I believe that children make the biggest difference when they grow up to be critical thinking, caring and compassionate adults.  I work from an inclusive, diverse and equitable frame of mind.

Timeline

Owner/Manager

Flandangles Kitchen & Gifts/Gibson's Fine Linens
08.2013 - Current

Owner/Manager

Uniglobe Alliance Travel
01.1992 - 08.2013

Legal Secretary

J. Gary Fitzpatrick
06.1989 - 09.1991

Legal Secretary

Davis & Company
08.1986 - 08.1989

Legal Secretary

Badovinac, Scoffield & Mosley
03.1984 - 08.1986

High School Diploma -

Alberni District Secondary School

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Christine Washington