Christine Villemaire
Cambridge,ON
Summary
- Sixteen years of proficient administrative duties and exceptional customer service and patient care.
- Successfully completed medical lab certificate, WHIMS training, transportation of dangerous goods, and OSMT certificate.
- Volunteer work as a civilian instructor with cadets program.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Excellent interpersonal skills, compassionate and empathetic.
Overview
31
31
years of professional experience
Work History
Clinical Trials Assistant
Hamilton Health Sciences
11.2007 - 10.2023
- Prepared lab specimens for diagnostic evaluation.
- Managed over 40 calls per day.
- Maintained patient calendar.
- Maintain patient and study subject confidentiality.
- Reviewed protocols and designed templates for proper procedure.
- Documented and verified patient information.
- Conducted monthly and quarterly inventory of supplies.
- Prepared specimens for shipping worldwide using transportation of dangerous goods.
- Balanced patient schedule and prepared specimen lab kits to be delivered to various locations for patient collection.
- Applied knowledge of MS word Excel, Office and powerpoint.
- Meticulous notes of all finalized appointments and scheduling.
- Provided customer service to trials nurses, various labs and trials investigators.
Machine Press Operator/Picker & Packer
Image Craft
02.2000 - 07.2006
- Followed safety protocols to reduce operating risks on press machinery.
- Completed up to 20 sets a shift.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Reviewed completed orders for quality and accuracy.
- Performed regular maintenance on press machinery to optimize performance.
- Upheld housekeeping standards by keeping space clean and free of hazards.
- Completed inventory check of supplies.
- Warehouse duties
- Followed orders precisely for correct items, sizes and quantities.
- Labeled boxes with accurate order information, destinations and codes.
- Operated hand truck for moving of pallets.
Dental Assistant/Receptionist Administrator
Knob Hill Dental
10.1996 - 04.1999
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Sterilized rooms and prepped equipment and instruments for 15 procedures daily
Clerical Assistant
Koskie And Minsky LLP.
07.1992 - 09.1993
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Received and sorted incoming mail and packages to distribute to correct recipient.
- Set up board room for client/business meetings
Education
High School Diploma -
Sir Sandford Fleming
Toronto, ONMedical Lab Technician -
CDI
Kitchener, ONSkills
- Deadline-Oriented
- Scheduling Appointments
- Time Management
- Customer Service
- Document Management
- Teamwork and Collaboration
- Filing Systems
- Problem Solving
- Organizational Skills
- Telephone Etiquette
- Attention to Detail
- Word, excel and PowerPoint
Timeline
Clinical Trials Assistant
Hamilton Health Sciences
11.2007 - 10.2023
Machine Press Operator/Picker & Packer
Image Craft
02.2000 - 07.2006
Dental Assistant/Receptionist Administrator
Knob Hill Dental
10.1996 - 04.1999
Clerical Assistant
Koskie And Minsky LLP.
07.1992 - 09.1993
High School Diploma -
Sir Sandford Fleming
Medical Lab Technician -
CDI
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