Department Clerk with extensive health care experience, demonstrating strong time management and coordination skills that enhance operational efficiency. Proven ability to multitask and maintain organization to meet team objectives. Dependable professional with several years of clerical experience, dedicated to effective operational support. Capable of working independently to achieve results.
Overview
29
29
years of professional experience
Work History
Nursing Department Clerk
Bethania MPCH/Pembina Place MPCH
Winnipeg
06.2007 - Current
Answered telephone inquiries from patients, physicians, and healthcare staff promptly.
Transmitted medical records and correspondence via mail, email, or fax accurately.
Maintained confidentiality of patient records and medical charts at all times.
Scheduled and confirmed patient appointments and consultations efficiently.
Facilitated communication among healthcare professionals regarding patient care needs.
Managed daily unit operations.
Processed physician orders accurately within established timelines.
Provided support to nursing staff by ordering supplies and equipment, scheduling appointments, obtaining lab results and organizing patient information.
Ensured accurate completion of all forms related to admission and discharge processes.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Nursing Assistant
Concordia Hospital
Winnipeg
06.1996 - 06.2007
Maintained calm, safe environment in Emergency Department.
Transcribed physician orders and requests accurately.
Transported patients efficiently to treatment locations.
Enhanced patient comfort and safety during care.
Unit Assistant
HSC
Winnipeg
06.1996 - 06.1998
Organized and prioritized tasks to achieve service goals efficiently.
Scheduled tests, lab work, or x-rays for patients per physician orders.
Managed phone communications by transferring calls and relaying messages.
Collaborated with health care team to provide high-quality, patient-centered care.
Entered data into electronic health record system accurately and timely.
Provided clerical support across multiple departments, showcasing adaptability and teamwork.
Education
College Certificate - Health Care Aide/Health Unit Clerk
Red River Community Colege
Winnipeg
06-1996
Skills
Medical records management
Electronic health records
Data entry accuracy
Appointment scheduling
Patient communication
Office administration
Supply ordering
Time management
Effective communication
Problem solving
Attention to detail
Filing systems
Multitasking
Switchboard operation
Timeline
Nursing Department Clerk
Bethania MPCH/Pembina Place MPCH
06.2007 - Current
Nursing Assistant
Concordia Hospital
06.1996 - 06.2007
Unit Assistant
HSC
06.1996 - 06.1998
College Certificate - Health Care Aide/Health Unit Clerk