Summary
Overview
Work History
Education
Skills
Timeline
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Christine Tsernikova

Barrie,ON

Summary

Dedicated and versatile professional with a proven track record as both a successful Dog Groomer Business Owner and a Music Teacher. As a Dog Groomer Business Owner, I fostered strong client relationships through effective communication, actively engaging with pet owners to ensure their needs were met and their furry companions received superior care. Simultaneously, my role as a Music Teacher involved utilizing excellent communication skills to connect with students and parents, creating a supportive learning environment that catered to individual needs and goals. Additionally, I demonstrated exceptional administrative skills in managing both businesses, overseeing scheduling, appointments, and essential day-to-day operations. With a passion for animals, a love for music, and a commitment to delivering excellence in all aspects, I have built a reputation for outstanding client service and streamlined operations, achieving remarkable success in both roles.

Overview

11
11
years of professional experience

Work History

Business Owner and Dog Groomer

Pampered Pups Dog Grooming
08.2022 - 07.2023

As a self-driven Dog Groomer and Business Owner, I managed all aspects of a dog grooming enterprise. Responsible for ensuring the utmost care and well-being of canine clients, while also taking charge of essential business operations. My role involved:


  • Professional Dog Grooming: Conducted high-quality grooming services, including haircuts, nail trims, and baths, utilizing my extensive knowledge of grooming techniques.
  • Client Communication: Maintained customer relations by personally handling phone calls, messages, and emails. Demonstrated effective communication skills to understand clients' needs and preferences, ensuring their complete satisfaction with each grooming session.
  • Business Management: Successfully ran and operated the entire business independently. Oversaw daily operations, scheduling, and administrative tasks, demonstrating strong organizational and time-management abilities.
  • Customer Service: Provided exceptional customer service, building strong rapport with pet owners, and creating a loyal client base. Addressed and resolved customer inquiries and concerns promptly and professionally.
  • Health & Safety Compliance: Ensured a safe and hygienic environment for dogs and staff, adhering to industry standards and implementing proper sanitation protocols.
  • Marketing & Promotion: Utilized creative marketing strategies to promote the business, attracting new customers and driving business growth.
  • Financial Management: Managed financial aspects, including budgeting, invoicing, and inventory control, contributing to the business's financial success.



Music Teacher

Irina Tsernikova
09.2012 - 06.2021

As a Music Instructor, I actively engaged with parents and students to create a positive and enriching learning experience. My role encompassed effective communication and meticulous lesson planning to ensure students' growth and development in music education. Key responsibilities included:

  • Parent and Student Communication: Maintained open and clear communication channels with parents and students, fostering a supportive learning environment. Addressed inquiries, provided progress updates, and collaborated with parents to align goals for students' musical journey.
  • Individualized Lesson Plans: Developed and organized tailored lesson plans to accommodate each student's unique skill level, learning style, and musical interests. Utilized a variety of teaching methods and resources to maximize student engagement and knowledge retention.
  • Curriculum Design: Crafted comprehensive music curricula, incorporating fundamental music theory, instrument-specific techniques, and musical appreciation. Ensured a well-rounded education that nurtured students' creativity and passion for music.
  • Performance Preparation: Guided students in preparing for performances and recitals, instilling confidence and stage presence. Provided constructive feedback and encouragement to inspire students' growth as musicians.
  • Progress Evaluation: Conducted regular assessments to gauge students' progress and skill development. Used assessment outcomes to adapt lesson plans and ensure continuous improvement.
  • Classroom Management: Maintained a positive and orderly learning environment, fostering a culture of respect and cooperation among students.
  • Instrumental Expertise: Demonstrated proficiency in teaching various musical instruments (e.g., piano, guitar, vocal, violin) and adapted teaching techniques accordingly.

Education

Certificate - Professional Pet Grooming

Fluffy Paws Grooming School
Richmond, ON
07.2022

Associate Diploma - Music Performance And Education

Royal Conservatory Of Music
Toronto, ON
11.2015

High School Diploma -

Cardinal Carter Academy For The Arts
Toronto, ON
06.2015

Skills

Communication Skills

Conflict Resolution

Budgeting and Financial Management

Marketing and Promotion

Problem-Solving

Phone Etiquette

Appointment Scheduling and Calendar Management

Customer Service and Client Relations

Computer Proficiency (Microsoft Word, Microsoft PowerPoint Email, Photoshop)

Data Entry and Record-Keeping

Time Management and Prioritization

Professionalism and Poise

Attention to Detail

Problem-Solving and Troubleshooting

Organizational Skills

Adaptability and Flexibility

Timeline

Business Owner and Dog Groomer

Pampered Pups Dog Grooming
08.2022 - 07.2023

Music Teacher

Irina Tsernikova
09.2012 - 06.2021

Certificate - Professional Pet Grooming

Fluffy Paws Grooming School

Associate Diploma - Music Performance And Education

Royal Conservatory Of Music

High School Diploma -

Cardinal Carter Academy For The Arts
Christine Tsernikova