Christine Travis
Hamilton
Summary
Dynamic professional with strong customer service skills and a proven track record at Amazon, where I trained employees and ensured packaging excellence. Adept at fostering relationships and resolving issues, I excel in time management and detail orientation, consistently delivering exceptional service and enhancing customer loyalty in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Ambassador/Packer
Amazon
2022.02 - 2024.08
- trained new and current employees in many different areas
- packaged items according to company standards
- crosstrained in multiple departments throughout facility
Server
Eastside Mario's
2017.01 - 2022.08
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Angel's Diner
2014.01 - 2017.01
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner
- Fast paced environment with constant turnover
- Served food and beverages promptly with focused attention to customer needs.
Server
Starlight Dining Lounge
2010.02 - 2012.07
- Maintained order accuracy while serving a high volume of customers
Manager/Server
Ward St. Grill
2007.04 - 2010.01
- Trained new staff on restaurant operations and policies to strengthen performance.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Stayed up-to-date on menu changes to help customers make food choices.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
High School Diploma -
Denis Morris Highschool
St. Catharines, ONSkills
- Strong customer service skills
- Excellent interpersonal, written and verbal communication skills
- Time management
- Detail orientated
Timeline
Ambassador/Packer
Amazon
2022.02 - 2024.08
Server
Eastside Mario's
2017.01 - 2022.08
Server
Angel's Diner
2014.01 - 2017.01
Server
Starlight Dining Lounge
2010.02 - 2012.07
Manager/Server
Ward St. Grill
2007.04 - 2010.01
High School Diploma -
Denis Morris Highschool