Christine Thomas
Valencia,CA
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
DSM
Samsung Electronics,America
10.2019 - Current
- Responsible for growing sales in assigned territory, territory management ,time management ,and presentation skills .
- Development of new business within assigned territory as well as deeper penetration of existing clients in both, retail and builder community .
- Managed retail dealers. As well as called on builders for projects to grow sales in my assigned market.
- Maintained and wrote up all quotes for builders, that was I personally responsible for closing.
- Responsible for closing biggest builder sale in history of Dacor . With over 500 high end homes in my territory.
- Responsible for growing and maintaining Southern California territory, while increasing and growing market share .
- Exercise leadership and business judgement on all contracts/quotes, worked in collaboration with customers to mutually agree upon acceptable pricing/terms.
- Mentored and trained new hires within our company in my field.
Outside Sales Account Manager
Universal Kitchen & Bath
01.2017 - 10.2019
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Built strong client rapport to establish diversified network of connections.
- Established new accounts through cold calling and personal visits to potential customers.
- Utilized in-depth understanding of strategic sales processes to increase revenue.
- Provided and maintained relationships with builders, and designers ,while selling high end appliances .
- Responded quickly to onsite issues to resolve and maintain customer satisfaction .
- Attended conferences , vendor events and other specifications to fully understand project expectations.
- Reviewed project specifications , to provide appliances & plumbing to the end user .
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Regional Sales Director
ACS Marketing
01.2015 - 01.2017
- Created regional sales plans and quotas.
- Consistency hit and exceeded sales goals by 20% YOY.
- Attended Monthly sales meetings and lead sales meetings and trainings.
- Prospected and conducted face-to-face sales calls with showroom staff, Retail , wholesale, designers & builders. Also within the A&D community .
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Established pricing strategies to maintain competitive pricing and maximize profits.
Regional Sales Manager
Hydrosystems Inc
06.2005 - 01.2015
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Wrote sales contracts for orders obtained , and submitted fr processing.
- Covered 10 states , as well as local assigned territory.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships
- Developed and maintained positive relationships with clients in assigned sales territories
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth
- Generated detailed sales reports and forecasts to analyze performance and track progress
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation
- Conducted product demonstrations and presentations to potential clients to capture more sales
- Finalized sales contracts with high-value customers
- Executed successful promotional events and trade shows
- Managed team of 10 regional sales representatives and consistently achieved high sales targets.
Showroom Sales Consultant
Ferguson Bath, Kitchen & Lighting Gallery
06.1995 - 06.2005
- Maintained up-to-date knowledge of store sales, payment policies and security standards. along with maintaining knowledge of all appliances and plumbing products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed displays & merchandise, clearly labeling items, and arranging according to manufacturers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Awards included President Gallery top producer in 8 of 10 years.
- Exceeded sales growth by 20% year over year.
- Built customer loyalty and retention by delivering excellent shopping experiences
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Used in-store system to locate inventory and place special orders for customers
Education
Business Administration And Management
Broward College
Fort Lauderdale, FLSkills
- Microsoft Office
- Operational Reviewing
- Social Media Performance Measurement
- Social Media Digital Marketing
- Brand Development
- Launch New Products
- Marketing Plan Development
- Team Communication
- Presentation Creation
- Budgeting and Allocation
Timeline
DSM
Samsung Electronics,America
10.2019 - Current
Outside Sales Account Manager
Universal Kitchen & Bath
01.2017 - 10.2019
Regional Sales Director
ACS Marketing
01.2015 - 01.2017
Regional Sales Manager
Hydrosystems Inc
06.2005 - 01.2015
Showroom Sales Consultant
Ferguson Bath, Kitchen & Lighting Gallery
06.1995 - 06.2005
Business Administration And Management
Broward College