- Avid Reader
- Cooking
- I enjoy helping others and giving back to the community
- Participating in local clean-up initiatives
- Getting involved in local advocacy groups to promote positive change in the community
- Backpacking and Hiking
- Dancing
- Volunteering
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Music
- Outdoor Recreation
- High-Intensity Interval Training
- Gardening
- Participating in cultural exchange programs and homestays
- Participating in fundraising events to support local charities, schools, or community projects
- Homelessness Outreach
- Camping
Christine Thiers
Oakland,CA
Summary
Dynamic and detail-oriented professional with extensive experience at UCSF Benioff Children's Hospital Oakland. Proven expertise in HIPAA compliance and strong organizational skills, enhancing patient satisfaction through efficient documentation and support. Recognized for fostering effective communication and problem-solving within healthcare teams, ensuring optimal service delivery and patient care.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Unit Clerk
UCSF Benioff Children's Hospital Oakland
02.2025 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Arranged discharges and patient transportations.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Supported clinical staff by ordering necessary supplies on time, ensuring adequate stock levels were maintained.
- Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
- Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
EVS Housekeeper
UCSF Benioff Children's Hospital Oakland
03.2023 - 02.2025
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
- Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
- Demonstrated adaptability and flexibility by willingly adjusting work schedules or assignments as needed to meet the needs of the facility.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Sex Worker
Self-employeed
03.1998 - 03.2023
- Created online advertisements for myself.
- Answered incoming phone calls.
- Screened potential clients for safety.
- Scheduled appointments using remote online scheduling apps like goggle calendar.
- Created atmosphere of acceptance.
- Maintain clean work safe, by doing daily laundry, wiping do surface, and overall cleaning of the work space.
Education
High School Diploma -
Merritt College
Oakland, CASkills
- HIPAA compliance
- Preparing charts
- Documentation skills
- Chart updating
- Medical terminology
- Multi-line phone system
- Electronic charting
- Supply restocking
- Discharge support
- Strong organization
- Document management
- Unit administrative support
- Problem-solving
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Interests
Timeline
Unit Clerk
UCSF Benioff Children's Hospital Oakland
02.2025 - Current
EVS Housekeeper
UCSF Benioff Children's Hospital Oakland
03.2023 - 02.2025
Sex Worker
Self-employeed
03.1998 - 03.2023
- Basic Life Support (BLS) Certification - American Heart Association.
High School Diploma -
Merritt College
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