Reception, answering phones being the first point of contact to customers to provide critical shipment status for customers, carriers, and the operations team.
Overview
27
27
years of professional experience
Work History
Operations Support Clerk
Willson International
02.2018 - Current
Reception, answer phones being the first point of contact to customers to provide critical shipment status for customers, carriers, and the operations team.
Personal Travel Consultant
Narat Travel
03.2017 - 03.2018
Planning and booking travel for clients, client follow up to confirm satisfaction.
Managed office (employees, paying bills, ordering supplies), customize insurance programs to suit individual customers covering a variety of risks, handled customer concerns, perform administrative tasks such as maintaining records and handling policy renewals.
Education
Grade 12 Graduate -
Fort Erie Secondary School
Skills
Self motivated
Takes initiative
High level of energy
Positive attitude
Trustworthy
Leadership skills
Accomplishments
Obtained my TICO License-March 2017
Obtained my Insurance Agent License by completing several courses which enabled me to pass my Other than life (OTL) License exam- April 1997