Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
PROFESSIONAL PROFILE
Timeline
Volunteer
CHRISTINE SCHRECK

CHRISTINE SCHRECK

Summary

Dynamic and results-oriented professional recognized for exceptional efficiency and a proven ability to thrive in fast-paced environments. Strong team player with bilingual proficiency in French and English, facilitating effective communication across diverse teams. A detail-oriented approach ensures high-quality outcomes, while a steadfast commitment to success drives continuous improvement and achievement of goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bilingual Snr. Sales Administrator

Payfacto
01.2024 - Current
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Inside Sales Manager

Gamma Powersports
05.2022 - 06.2024
  • Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
  • Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
  • Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
  • Managed 6 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Bilingual Inside Sales Rep

Gamma Powersports
02.2020 - 04.2022
  • Answered customers' questions regarding products, prices, and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Used CRM software to maintain detailed contact logs and account records.
  • Informed customers of promotions to increase sales productivity and volume.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Product Manager

Canplas Industries Ltd.
03.2018 - 01.2019
  • Coordinated project planning and execution with team members and team leads.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Established criteria for each milestone within product roadmap as means to measure developmental progress.

Bilingual Sales Coordinator

Canplas Industries Ltd.
03.2013 - 02.2018
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Built relationships with customers and community to establish long-term business growth.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Managed accounts to retain existing relationships and grow share of business.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Sales Professional

Document Xcellence Inc.
09.2010 - 12.2011
  • Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Negotiated prices, terms of sales and service agreements.
  • Recorded accurate and efficient records in customer database.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Education

Canadian Management Centre (CMC)

Ontario Business Management Diploma - undefined

Conestoga College

OSSD - undefined

L'Amoreaux Collegiate Institute

Skills

  • Skilled in advanced features of Microsoft Office and Zoho
  • Stakeholder communication
  • Effective problem-solving through active listening
  • Experienced with multiple software applications
  • Sales assistance
  • Client engagement strategies
  • Experienced with CRM software tools
  • Proficient in handling multiple priorities
  • Responsive to new challenges
  • Collaborative teamwork skills

Accomplishments

  • Oral and Written fluency in French and English
  • Completed full integration of Revenue Quebec's new POS integration within designated territory (Payfacto)
  • Developed and built strong relationships with dealer network resulting in 30% increase sales in territory (Gamma Powersports)
  • Implementation of Branded products with international customers (Venmar/Nutone/Electrolux) (VAC Div., Canplas Industries)
  • Improved forecast accuracy 73% for Tall Roof Vents (2016 vs 2017) (VENT Division, Canplas Industries)
  • 40% of sales based on new business development (Document Xcellence)

Languages

French
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary

Certification

  • Project Management Training - 2018

PROFESSIONAL PROFILE

  • Product Management
  • New Part Set Up, Bill of Material changes, ID updates, ICC (Item Class Code) updates
  • Monitor and adjust forecast for various divisions and regions
  • Product Rationalization
  • Provide full sales/admin support to Sales Rep/Clients (Payfacto)
  • Provide sales support to dealer network and Outside Sales Representatives (Gamma Powersports)
  • Primary contact product inquiries / order entry / product returns within territories (Gamma Powersports)
  • Primary contact for all international enquiries (Canplas Industries)
  • Develop strong relationships with key target clients
  • Administration
  • Complete project details for all received signed contracts and ensure accurate account details (Payfacto)
  • Maintain accurate account details for dealer network within territories (Gamma Powersports)
  • Inventory management and backorder monitoring (Canplas Industries)
  • Prepare productivity, sales, and expenditure reports using different systems
  • Maintain and distribute all Canadian, International and US Price lists for various divisions

Timeline

Bilingual Snr. Sales Administrator

Payfacto
01.2024 - Current

Inside Sales Manager

Gamma Powersports
05.2022 - 06.2024

Bilingual Inside Sales Rep

Gamma Powersports
02.2020 - 04.2022

Product Manager

Canplas Industries Ltd.
03.2018 - 01.2019

Bilingual Sales Coordinator

Canplas Industries Ltd.
03.2013 - 02.2018

Sales Professional

Document Xcellence Inc.
09.2010 - 12.2011

Ontario Business Management Diploma - undefined

Conestoga College

OSSD - undefined

L'Amoreaux Collegiate Institute

Canadian Management Centre (CMC)

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CHRISTINE SCHRECK