Overview
Work History
Education
Skills
Timeline
Generic

Christine Schmidt

Calgary,AB

Overview

15
15
years of professional experience

Work History

Server/Bartender Shift Manager

Big Al's pizza
Calgary, Alberta
06.2011 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Waitress Supervisor

Baha
Calgary, Alberta
04.2010 - 10.2012
  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Ensured compliance with all health department regulations related to food handling and storage procedures.
  • Developed weekly specials and promotional items to increase sales revenue.
  • Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
  • Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
  • Coordinated catering services for special events such as weddings or corporate functions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Education

High School Diploma -

Crescent Heights High School
Calgary, AB

Skills

  • Prompt
  • Order delivery practices
  • Food Delivery
  • Beverage Preparation
  • Food inspection
  • Guest Engagement
  • Hostess support
  • Team member support
  • Table resetting
  • Calm Demeanor
  • Dining area maintenance
  • Exceptional customer service
  • Liquor, wine, and food service
  • Menu presentation
  • Check payment processing
  • Food safety practices
  • Specials promotion
  • Regulatory Compliance
  • Cash Handling
  • Bill computation
  • Sales expertise

Timeline

Server/Bartender Shift Manager

Big Al's pizza
06.2011 - Current

Waitress Supervisor

Baha
04.2010 - 10.2012

High School Diploma -

Crescent Heights High School
Christine Schmidt