Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Savignac

Mississauga,ON

Summary

Proven track record of enhancing customer satisfaction and team efficiency at Walmart, demonstrating exceptional interpersonal communication and problem-solving skills. Spearheaded initiatives reducing customer complaints, while maintaining high cash handling accuracy. Known for reliability, professionalism, and fostering collaboration. Trustworthy and dedicated Front End employee with 16 years of experience serving customers. Cheerful when assisting customers with requests and meeting special needs.

Overview

27
27
years of professional experience

Work History

Cashier

Walmart
06.2008 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Manager

Walmart
06.2008 - Current
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Self Checkout Associate

Walmart
06.2008 - Current
  • Provided exceptional customer service, addressing any issues or concerns promptly and professionally.
  • Continuously improved performance by actively seeking feedback from supervisors and implementing suggested improvements.
  • Maintained accurate cash drawer counts, ensuring proper handling of all monetary transactions.
  • Utilized strong communication skills to relay important information between customers, management, and fellow employees effectively.

Event Security Guard

Concordia Club
10.2000 - 10.2006
  • Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
  • Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
  • Permitted entry with escort for approved persons into secure locations.
  • Completed full building and grounds patrols to spot and investigate concerns.

Parking Attendant

Concordia Club
10.1997 - 10.2006
  • Answered general questions about parking facilities, and directions.
  • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
  • Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
  • Demonstrated excellent multitasking abilities while balancing responsibilities such as space assignment, and customer inquiries.

Banquet Waitress

Concordia Club
08.2000 - 04.2005
  • Maintained clean and organized banquet areas, contributing to an inviting atmosphere for attendees.
  • Responded quickly to last-minute changes or challenges, ensuring minimal disruption to event proceedings.
  • Promoted positive guest feedback through exceptional communication and interpersonal skills while attending to their needs.
  • Assisted in setting up and breaking down event spaces, optimizing room functionality for various occasions.

Education

High School Diploma -

Cameron Heights Collegiate Institute
Kitchener, ON
11.2001

Skills

Patience and Empathy

Reliability and punctuality

Professionalism and Courtesy

Strong Work Ethic

Excellent customer service

Cash Register Operation

Problem-Solving

Attention to Detail

Exceptional interpersonal communication

Complaint resolution

Cash Handling

Refunds and exchanges

Timeline

Cashier

Walmart
06.2008 - Current

Customer Service Manager

Walmart
06.2008 - Current

Self Checkout Associate

Walmart
06.2008 - Current

Event Security Guard

Concordia Club
10.2000 - 10.2006

Banquet Waitress

Concordia Club
08.2000 - 04.2005

Parking Attendant

Concordia Club
10.1997 - 10.2006

High School Diploma -

Cameron Heights Collegiate Institute
Christine Savignac