Summary
Overview
Work History
Education
Skills
Timeline
Server

Christine Phan

Surrey,Canada

Summary

Motivated and adaptable individual committed to continuous learning and skill development. Seeking opportunities to build new skills, take on challenges, and contribute to a team while developing professionally.

Overview

8
8
years of professional experience

Work History

Server

Dominion Bar and Kitchen
11.2021 - Current
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Managed food and beverage orders accurately, ensuring timely delivery to tables.
  • Resolved guest complaints effectively, fostering a positive dining experience.
  • Served food and beverages promptly with focused attention to customer needs.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Host/Expo Runner

Dominion Bar and Kitchen
08.2019 - 11.2021
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservations and waitlists efficiently using OpenTable.
  • Coordinated with kitchen and service staff to optimize guest experience.
  • Monitored dining area for cleanliness and readiness, maintaining high standards.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Teacher's Assistant

École Nestor Elementary
09.2023 - 06.2024
  • Assisted lead teacher in developing lesson plans and instructional materials.
  • Collaborated with lead teacher to assess student progress and adapt instructional strategies accordingly.
  • Aided in the preparation of engaging visual aids and materials for effective teaching while maintaining an organized classroom space.
  • Served as a positive role model for students, fostering a love of learning and instilling the importance of perseverance and resilience.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.

Sales Associate

Forever 21
08.2017 - 02.2019
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Bachelor of Arts - Psychology

Douglas College
New Westminster, British Columbia
02-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Client relationship management
  • Multitasking Abilities
  • Problem-solving
  • Excellent communication

Timeline

Teacher's Assistant

École Nestor Elementary
09.2023 - 06.2024

Server

Dominion Bar and Kitchen
11.2021 - Current

Host/Expo Runner

Dominion Bar and Kitchen
08.2019 - 11.2021

Sales Associate

Forever 21
08.2017 - 02.2019

Bachelor of Arts - Psychology

Douglas College

Similar Profiles

CREATE PROFILE
Christine Phan