Own full-cycle recruitment across all departments, from co-op to senior leadership roles, successfully filling 2 roles within 45 days of onboarding.
Deliver an exceptional candidate experience through clear communication and timely feedback resulting in 100% candidate satisfaction score.
Partner with hiring managers on talent forecasting, scorecards, and proactive pipeline building.
Champion Fittes’ employer brand across all candidate touchpoints, including interviews, outreach, and content.
Track and report recruitment metrics achieving: >40 days time to fill, 42% response rate on LI outreach, 100% offer acceptance, and 20 days time to hire.
Conduct engagement audits and stay interviews to anticipate hiring needs and assess employee engagement.
People Operations Manager
Squaredance
01.2023 - 08.2024
Managed employee experience for a 40+ person team, reporting to the VP of Operations.
Led talent acquisition for Engineering and Product teams, reducing time-to-fill by 33.3%.
Developed and ran the co-op program, from academic partnerships to full-cycle university recruitment for Data, Engineering, and Product roles.
Maintained HR records with accuracy and confidentiality, generating reports in BambooHR to support decision-making.
Guided managers and employees through performance appraisals and professional growth plans.
Advised People Managers on complex matters, including terminations and performance improvement plans.
IT Recruitment Specialist
Greenlight Consulting
09.2021 - 01.2023
Specialized in hiring for technical roles, including Software Engineers, Data Architects, and Automation Engineers.
Assessed technical skills for tech roles, including programming languages, frameworks, and tools.
Managed end-to-end recruitment, from sourcing to onboarding, ensuring a seamless candidate experience.
Conducted technical assessments to evaluate skills, problem-solving, and cultural fit in high volume conducting 50+ cold calls daily, over 150 outreach per role, and 30+ interviews per week.
Stayed informed on industry trends, salary benchmarks, and emerging technologies to drive data-backed hiring decisions.
Personal Banking Advisor
TD Bank
12.2016 - 09.2021
Supervised and trained frontline staff during peak hours, ensuring exceptional customer experiences aligned with TD's training standards.
Advised clients on financial products, consistently achieving quarterly sales goals by building trust and rapport with a kind and caring approach.
Education
BBA - Human Resources Management
Toronto Metropolitan University — TRSM
Toronto
Skills
Project Management Skills
Sourcing, Screening, Interviewing Candidates
Relationship Management Expertise
Effective Communication
Proficiency in LinkedIn Recruiter
Proficiency in Indeed
Proficiency in Glassdoor
Proficiency in ZipRecruiter
Experience with ATS Systems
Experience with HRIS Systems
Bamboo
Certification
Certified Technical Recruiter, Social Talent, 2022