
Accomplished Process Development Specialist with a proven track record at Canadian Blood Services, enhancing operational efficiency and ensuring compliance with Health Canada Regulations. Expert in process analysis and customer service dealing with the public in a highly confidential and sensitive setting. I have led significant projects that improved blood collection practices. Skilled in documentation management and quality assurance, my initiatives have consistently supported organizational goals.
In coordination with Stakeholders within the clinic and logistics environment I lead process improvement initiatives, providing project leadership and support throughout the duration of projects.
Common initiatives included the development of standardized work instructions and training processes.
Adhered to all organizational work instructions, standards of practice and Health Canada Regulations in support of all initiatives.
In a blood collection environment, I was responsible health screening and the safe phlebotomy of whole blood collections from our donor base.
I adhered to strict processes and standardized work instructions to ensure the safe supply of blood products. Any potential quality events were immediately isolated, recorded and communicated to management.
Temporary Project Lead role in support of the development of new blood collection equipment accessories and related processes.
Coordinated with several stakeholders to implement a national directive in support of an alternate process for the use of new equipment accessories within a donor centre environment.
Facilitated project development and planning discussions with project team members, sponsors and end users.
Temporary Coordinator role providing support and coordination activities within the largest collection region in Canada in preparation for several automation enhancements within our donor centre and mobile collection environments.
Coordinated with with stakeholders throughout the supply chain to ensure all preparations were in place for the implementation of enhanced blood collection equipment and processes.
Provided phlebotomy to qualified donors with in a fast paced environment, adhering to all work instruction and Health Canada regulations ensuring a safe blood supply.
Registered new and repeat donors within our donor centres and mobile collection events.
Providing support to clinic staff performing phlebotomy.
Preparing specimens and whole blood units for shipment to laboratory.