Multitalented professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
14
14
years of professional experience
Work History
Executive Assistant
Ballard Power Systems
Burnaby, British Columbia
12.2018 - 09.2024
Provided administrative and business support to Senior VP/Chief Commercial Officer and other members of the Commercial Team as Executive Assistant.
Coordinated executive schedules, arranging appointments and managing conference call logistics
Executed arrangements for team, department and partner meetings such as scheduling, preparing materials and setting up conference rooms.
Provided seamless coordination for numerous successful special events
Coordinated with staff on timely budget updates to ensure financial accuracy
Offered assistance to various departments whenever necessary
General Manager
Universal Personnel
Vancouver, British Columbia
07.2011 - 06.2018
Organized and coordinated office operations and procedures to enhance organizational effectiveness and efficiency.
Managed various day-to-day office tasks including dispatch, filing, mail processing, banking, reception duties and recruitment
Coordinated with staff to provide operational support, acting as a liaison between sales team and operating units to resolve administrative and operational issues.
Coordinated executive meetings including agendas, minutes preparation, and follow-up assistance.
Established and implemented recruitment policies and procedures for temporary staff
Managed documentation effectively by implementing and updating the filing system.
Customer Service / Dispatch
Concord Transportation
Richmond, British Columbia
05.2010 - 07.2011
Scheduled pickups and deliveries for both route drivers and outsourced drivers
Coordinated with various staff for operational support; served as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems
Authorized operational requirements for ensuring proficient Customs clearances for clients
Responsible for minor collections, mainly in-bond fees
Attended and solved client queries, including track / trace and status of shipments
Developed and quoted transportation rates to clients and agents
Recorded daily task details into database
Education
Diploma - Medial Office Assistant
CompuCollege
Surrey, BC
06-1997
CompuCollege
Surrey
Skills
Executive Support
Presentation Development
Meticulous attention to detail
Database Management
Travel Coordination
Expense Reporting
Scheduling
Business Administration
Affiliations
Secretary / Treasurer for Filipino 10-pin bowling league
Executive Director for Filipino 10-pin bowling tournament
Research and Development Testing and Design Engineer at Ballard Power SystemsResearch and Development Testing and Design Engineer at Ballard Power Systems