Summary
Overview
Work History
Education
Skills
Languages
Timeline
Leadership Experiences and Professional Organizations
Advanced & Introductory Practice Experience
Generic

Christine Papazian

Summary

I am a passionate and detail-oriented Pharmacist with 6+ years of experience in high-volume retail pharmacy, medication therapy management, and patient-centered care. Skilled in clinical verification, immunizations, controlled substance compliance, and insurance adjudication. Known for operational efficiency, strong team leadership, resolving complex insurance issues, and delivering compassionate, detail-oriented patient care in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Pharmacist

CVS Pharmacy
11.2023 - Current
  • Supervised daily pharmacy operations, ensuring compliance with regulations and safety standards.
  • Provided medication counseling to patients, enhancing understanding of new and existing prescriptions and potential side effects.
  • Collaborated with healthcare providers to optimize patient care through medication management strategies.
  • Verify, dispense, and oversee preparation of a store average of 600+ prescriptions daily in a high-volume retail pharmacy
  • Perform comprehensive Drug Utilization Reviews (DUR) to ensure safe and appropriate medication therapy
  • Identified immunization gaps through patient profile review and proactively recommended and administered CDC-recommended vaccines, including influenza, COVID-19, shingles, and pneumococcal immunizations to support preventative care initiatives.
  • Resolve complex insurance adjudication issues, prior authorizations, and reimbursement challenges
  • Conduct Medication Therapy Management (MTM) interventions and adherence outreach programs
  • Communicate directly with prescribers to clarify prescriptions, recommend therapy adjustments, and optimize patient outcomes
  • Handle escalated patient concerns while maintaining professional, patient-centered care
  • Conducted regular inventory audits, managing stock levels to ensure availability of medications without overstocking.

Pharmacy Intern

CVS Pharmacy
Burbank, CA
06.2019 - 10.2023
  • Assisted pharmacists in dispensing 300+ prescriptions daily in a high-volume retail setting. Processed new prescriptions, refills, transfers, and medication synchronization requests. Performed medication data entry and ensured accuracy in patient profiles
  • Collaborated with healthcare professionals to resolve prescription-related issues efficiently
  • Conducted immunizations and patient counseling under pharmacist supervision on proper medication use, side effects, and adherence
  • Performed medication therapy management (MTM) calls and adherence outreach
  • Collaborated with pharmacy technicians to optimize workflow efficiency
  • Participated in vaccine clinics and community health outreach events
  • Ensured proper storage and handling of refrigerated and specialty medications
  • Managed insurance adjudication, resolved third-party rejections, and facilitated prior authorization requests
  • Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
  • Provided friendly customer service at drop-off and pick-up counters.
  • Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
  • Contributed to pharmacy team cohesiveness by offering support and guidance to fellow interns, creating a positive work environment for all staff members.

Education

Master of Science - Pharmacy

West Coast University, Center For Graduate Studies
05.2023

Bachelor of Arts - Biology

California State University, Northridge
Northridge, CA
05.2019

Skills

  • Maintaining records
  • Strong communication
  • Problem-solving & Conflict resolution
  • Staff training and mentorship
  • High-volume prescription production & verification
  • Quick learner
  • Adaptable
  • Organized
  • HIPPA Adherence
  • Microsoft Office (Word, Excel, PowerPoint)
  • Clinical collaboration
  • Workflow management & Optimization
  • Patient education
  • Documentation skills
  • Immunization administration

Languages

English
Native or Bilingual
Armenian
Native or Bilingual

Timeline

Pharmacist

CVS Pharmacy
11.2023 - Current

Pharmacy Intern

CVS Pharmacy
06.2019 - 10.2023

Master of Science - Pharmacy

West Coast University, Center For Graduate Studies

Bachelor of Arts - Biology

California State University, Northridge

Leadership Experiences and Professional Organizations

American College of Clinical Pharmacy (ACCP)

Sep 2019- April 2020

Promotional Chair

  • Assist and work directly under the Promotional Executive
  • Increase visibility, engagement, and participation within the chapter
  • Assist in promoting benefits of ACCP membership year round
  • Make announcements during breaks and hand out sign-up sheets
  • Attend all general membership meetings and all leadership meetings

Sep 2020- April 2021

Activities Coordinator

  • In consultation with the executive committee, plan and execute chapter fundraising events and meetings.
  • Review and submit on-campus and off-campus event forms
  • Work alongside treasurer to manage and plan budgeting throughout the year

Sep 2021- Current

Student Liaison/Vice President

  • Works with the faculty liaison to communicate the activities of the chapter to the American College of Clinical Pharmacy at the national level.
  • Attend all general membership meeting and all leadership meetings
  • Communicate / relay necessary information to the President

·  Fill in for the president when needed

Advanced & Introductory Practice Experience

December 2, 2019 – December 23, 2019

Community Pharmacy Rotations (IPPE)

Walgreen’s Pharmacy

16100 Ventura Blvd, Encino, CA 91436

Preceptor: Marjan Niknam

  • Filled medications in a timely manner
  • Organized medications back in their respective locations
  • Counseled patients on their new medications
  • Counseled and helped patients with Over the Counter medications
  • Oversee and help at the pick-up and drive thru windows
  • Assessed vaccine eligibility, screened for contraindications, and safely administered immunizations in compliance with CDC and state regulations
  • Transferred and took in new prescriptions
  • Excelled in customer service over the phone and at pharmacy window

June 7, 2021 - June 25, 2021      

Clinical/Inpatient Pharmacy Rotations (IPPE)

Henry Mayo Newhall Hospital

23845 McBean Pkwy, Valencia, CA 91355

Preceptor: Courtney Mattley

  • COVID-Clinic: Vaccine Administration
  • COVID- Clinic: Spoke to patients about Side-effects and management of side effects
  • COVID- Clinic: Utilized myCAvax system to accurately register, document, and track immunization records
  • Observed and participated in inpatient pharmacy workflow to gain exposure to order verification and clinical review processes
  • Responded to hospital code events alongside attending pharmacists to support emergency medication preparation and delivery
  • Assisted in preparation of total parenteral nutrition (TPN) formulations in the sterile compounding environment in compliance with USP standards
  • Obtained medications from the Omnicell
  • Retrieved and restocked medications using Omnicell automated dispensing systems to ensure accurate medication distribution
  • Conducted literature-based research on clinical cases to support evidence-based pharmacotherapy discussion
  • Assisted with verifying medications or IV bags before it leaves the pharmacy

November 29,2021 – December 17, 2021

Specialty Pharmacy (IPPE)

CVS #2801 Specialty

8607 Santa Monica Blvd. West Hollywood CA 90069

Preceptor: Ali Mohempour

  • Accurately entered and maintained prescription and patient data within RxConnect to ensure proper processing and regulatory compliance
  • Coordinated with patients to arrange medication delivery or schedule timely prescription pickup or delivery to support continuity of care
  • Communicated with prescribers to clarify prescription details and resolve discrepancies to ensure safe and appropriate dispensing
  • Prepared prescription orders for delivery, maintaining accuracy and efficiency in workflow
  • Resolved insurance issues and assisted with Prior Authorizations
  • Utilized Asembia specialty pharmacy platform to perform comprehensive medication reconciliation and update patient profiles
  • Documented adverse drug reactions, drug-drug interactions, and therapeutic efficacy within Asembia to support clinical monitoring.
  • Developed and maintained individualized patient care plans and scheduled structured follow-up calls to promote adherence and optimize outcomes

May 16,2022 – June 24, 2022

LTC Pharmacy (APPE)

Hospicare Pharmacy

3000 N Hollywood Way Suite 103 Burbank, CA 91505

Preceptor: Bretiel Betshmuel

  • Managed high-volume inbound and outbound pharmacy communications, addressing patient and provider inquiries with accuracy and professionalism
  • Accurately prepared and dispensed prescriptions in both vial and multi-dose packaging (bubble packs) while adhering to established workflow and safety protocols
  • Collaborated with physicians and prescribers to clarify prescriptions, resolve therapy concerns, and support optimal patient outcomes under pharmacist supervision
  • Processed new prescriptions, refills, and transfers while ensuring complete and accurate patient profile documentation
  • Performed insurance adjudication, resolved third-party rejections, and facilitated prior authorization requirements to minimize therapy delays
  • Coordinated and prepared delivery orders efficiently to ensure timely medication access and continuity of care

August 15,2022 – September 23,2022

Academia (APPE)

West Coast University

590 Vermont Ave Los Angeles, CA 90004

Preceptor: William Ofstad

  • Shadowed curriculum committee meetings
  • Completed Team Based Learning Training (TBL) and got TBL Certification
  • Helped develop the Virtual Pharmacy for NAPLEX and Pharmacy practice prep
  • Shadowed the Resident Teaching Seminar
  • Developed Coaching, Precepting and Facilitation skills for higher performance
  • Developed a rubric to target incoming pharmacy students’ mindsets and preparedness and be able to use the tool to create goals to support growth.
  • Participated as a panelist during a Journal Club evaluation where I assisted with active listening, Q&A, student evaluation, project evaluation and grading.
  • Participated in faculty meetings to evaluate and restructure the pharmacy curriculum, contributing to the transition toward a hybrid educational model.

September 26, 2022- November 4, 2022

Hospital Practice (APPE)

Providence Saint Joseph Medical Center

501 S Buena Vista St. Burbank, CA 91505

Preceptor: Laura Condra

  • Participated in hospital pharmacy administrative initiatives including policy review, operational workflow evaluation, and quality improvement projects
  • Conducted retrospective and real-time review of patient cases to detect missed adverse drug reactions and implement corrective interventions to enhance medication safety and prevent recurrence
  • Observed and contributed to Pharmacy & Therapeutics (P&T) Committee discussions regarding formulary decisions and medication safety initiatives
  • Performed bedside evaluation of intravenous therapies to verify appropriate medication administration, infusion rates, and line integrity in collaboration with nursing staff
  • Processed and prepared inpatient medication orders following pharmacist review to ensure accurate and timely distribution.

November 7, 2022- December 16, 2022

Ambulatory Care (APPE)

Desert Oasis Healthcare

255 N. El Cielo Rd. Palm Springs CA, 92262

Preceptor: Dr. Lindsey Valenzuela

  • Conducted comprehensive medication reviews for patients with chronic disease states including diabetes, hypertension, hyperlipidemia, and anticoagulation therapy
  • Assessed laboratory values (A1C, lipid panels, renal function, INR) to evaluate pharmacotherapy effectiveness and safety
  • Collaborated with medical teams to optimize medication therapies and reduce healthcare utilization
  • Identified and resolved medication-related problems, including adherence barriers, drug interactions, and therapeutic duplications
  • Provided patient education on disease state management, medication administration, and lifestyle modifications via virtual consultation.
  • Documented clinical interventions and patient encounters in the electronic health record
  • Evaluated vaccine eligibility and recommended CDC-guideline immunizations to close preventative care gaps.
  • Promoted and administered CDC-recommended immunizations during community health events
  • Developing presentations on preventative care topics, such as tobacco cessation to share with/ educate the community
  • Participated in community-based outreach events delivering preventative health screenings including blood pressure, blood glucose, and weight assessments. Identified high-risk individuals through clinical screening and provided evidence-based recommendations for medical follow-up and lifestyle modification
  • Educated patients on hypertension, diabetes risk factors, and weight management strategies to promote early intervention
  • Optimized diabetes management through lab interpretation, individualized pharmacotherapy recommendations, patient counseling on proper medication administration, and structured remote follow-up care.
  • Evaluated newly published clinical guidelines and revised internal protocols to maintain evidence-based therapeutic practices and regulatory compliance.

January 2, 2023 – February 10, 2023

Acute Care (APPE)

Adventist Health Glendale

1509 Wilson Terrace, Glendale, CA 91206

Preceptor: Dr. Catherine Hughes

  • Conducted medication reconciliation during admission and discharge transitions of care
  • Provided patient discharge counseling to support medication adherence and continuity of care
  • Evaluated antimicrobial therapy for appropriateness of indication, dosing, and duration
  • Identified potential medication-related problems including drug interactions, duplications, and dosing errors under pharmacist supervision
  • Participated in interdisciplinary case discussions with physicians, pharmacists, and care team members to support coordinated patient care

February 13, 2023 – March 24, 2023

Community Practice (APPE)

Albertsons Store #3175

6240 Foothill Blvd, Tujunga, CA 91042

Preceptor: Andrew Nguyen

  • Conducted patient counseling under pharmacist supervision on medication use, side effects, and adherence strategies
  • Performed insurance adjudication, resolved third-party rejections, and assisted with prior authorization processes
  • Administered immunizations in accordance with CDC guidelines and state regulations
  • Assisted in medication therapy management (MTM) services and adherence outreach initiatives
  • Reviewed and prepared prescription medications, ensuring accuracy, appropriate labeling, and compliance with state and federal regulations.
  • Managed inbound and outbound pharmacy communications, addressing patient and provider inquiries with accuracy and professionalism.
Christine Papazian