Business System Analyst with proven success at University of California, San Francisco. Specialized in PeopleSoft financials and SQL development, enhancing integration processes and stakeholder engagement. Notable for analytical skills and implementation of process improvements, driving efficiency and innovation in collaborative settings.
Overview
14
14
years of professional experience
Work History
Business System Analyst
University of California, San Francisco
San Francisco
07.2018 - Current
Facilitated discussions with end-users to gather requirements and establish project timelines.
Collaborated with Technical team to oversee resource allocation and manage development/testing schedules.
Enhanced integration with PeopleSoft alongside Supply Chain Management and Supplier.i.o for improved certification processes.
Promoted employee engagement as IT Engagement ambassador, assisting in action plan development across departments.
Cultivated relationships with key stakeholders, including Controller’s Office and Supply Chain Management.
Provided support for various PeopleSoft modules, including Accounts Payable and General Ledger.
Executed system integration testing for Oracle security patch upgrades within PeopleSoft environment.
Developed SQL queries for data analysis, troubleshooting, and ad-hoc reporting for business users.
PeopleSoft Financial Analyst
University of California, San Francisco
San Francisco
03.2015 - 07.2018
Executed PeopleSoft system integration testing for Oracle security patch upgrades.
Supported various PeopleSoft modules including Asset Management and Accounts Payables.
Provided day-to-day end-user support, triaging complex system issues through incident management.
Collaborated with stakeholders and subject-matter experts to document functional requirements.
Assigned daily tasks and projects to junior staff to enhance team productivity.
Developed SQL queries for data analysis and troubleshooting, delivering business reports.
Backed up PeopleSoft Financial Security Admin to ensure continuity of operations.
Extramural Funds Accountant
University of California, Santa Barbara
Santa Barbara
02.2014 - 03.2015
Gathered requirements, designed, tested, troubleshot, documented, and implemented financial accounting system setups.
Provided system administration support for custom cost transfer expense application at UCSB Controller’s Office.
Advocated for process improvements utilizing continuous quality improvement principles.
Coordinated implementation of electronic filing system, enhancing efficiency and reducing resource costs.
Operation Analyst
University of California, Santa Barbara
Santa Barbara
04.2011 - 02.2014
Designed and implemented the Work-Study Payroll Project for the UCSB Department of Financial Aid, which increased productivity and accuracy.
Established and implemented student disbursements reconciliation process for Department of Financial Aid, enhancing labor-intensive task efficiency and optimizing reporting accuracy.
Education
AS Degree - Computer Information System
Santa Barbara City College
Santa Barbara
01.2010
BS Degree - Business Administration
Husson University
South Portland
01.2007
Skills
PeopleSoft financials
General Ledger
Accounts payable
Supply Chain Management
PS Security Admin
PS nVision reporting
Oracle SQL
My SQL
MS Word
MS Excel
MS PowerPoint
MS Access
Design coordination
Development coordination
Testing coordination
Troubleshooting
Analytical skills
Financial reporting skills
Software development life cycle
System integration testing
PeopleSoft support
Data analysis
Requirements gathering
SQL development
Stakeholder engagement
Process improvement
Business analysis
Documentation management
Team collaboration
User training
Business process modeling
User acceptance testing
Use case development
Workflow design
Functional specifications
Root-cause analysis
Research and analysis
Data mapping
Production support
Technology implementation
Cross-functional collaboration
Software and hardware implementation
Problem-solving
Problem-solving abilities
Self motivation
Adaptability and flexibility
Organizational skills
Attention to detail
Active listening
Effective communication
Multitasking capacity
Problem-solving aptitude
References
Blanca Nuila, Fiscal Manager and Assistant Director, University of California Berkeley, (510) 643-9436, Blanca.Nuila@berkeley.edu
Melissa Tameta, IT Business Systems Manager, UCSF IT – Enterprise Applications, (415) 476-0788, Melissa.Tameta@ucsf.edu
Senior Talent Acquisition Partner/Sourcer at University of California – San FranciscoSenior Talent Acquisition Partner/Sourcer at University of California – San Francisco