Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christine Ottovich

Newark

Summary

Dynamic cosmetologist with extensive experience at Bella Donna Salon, excelling in hair coloring and client education. Proven ability to enhance customer satisfaction through effective communication and personalized consultations. Recognized for maintaining high salon sanitation standards and developing a loyal client base, resulting in increased repeat business.

Reliable medical transcriptionist offering several years of experience working in deadline-oriented environments. Talented and focused professional with several years of expertise successfully transcribing complicated physician reports. Deadline-oriented Medical Transcriptionist offering well-developed skills in customer service and editing. Established Medical Transcriptionist consistently assists team with deadline-driven projects. Experienced. Offering successful career history spanning many years in medical transcription and scribe work. Strong knowledge of medical terminology, anatomy, and healthcare procedures. Notable for accuracy in transcription and keen attention to detail. Previously contributed to streamlining reporting processes and enhancing data management systems.

Overview

39
39
years of professional experience

Work History

Cosmetologist

Madison Reed
Palo Alto
07.2024 - 01.2025
  • Applied hair color products using techniques that promote even coverage and vibrancy.
  • Educated clients on at-home care and maintenance for their hair color.
  • Maintained a clean, organized workstation to ensure a welcoming environment.

Cosmetologist

Hair Handelers
San Jose
07.2015 - 08.2020
  • Provided personalized hair color consultations to clients seeking transformation.
  • Applied hair color products using techniques that promote even coverage and vibrancy.
  • Maintained a clean, organized workstation to ensure a welcoming environment.
  • Demonstrated proficiency in using salon tools and equipment safely and effectively.
  • Followed safety protocols to ensure client comfort during chemical treatments.

Cosmetologist, Manager

Bella Donna Salon
San Jose
01.2013 - 06.2015
  • Provided personalized hair color consultations for diverse client needs.
  • Applied advanced coloring techniques using professional-grade products and tools.
  • Educated clients on hair care routines and product recommendations.
  • Maintained a clean and organized workstation to ensure safety standards.
  • Collaborated with team members to enhance customer service experiences.
  • Trained new staff on company protocols and best practices for service delivery.
  • Stayed updated on industry trends to offer clients the latest styles and techniques.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Developed a loyal client base through excellent customer service.
  • Performed haircuts, coloring, highlighting and styling techniques.
  • Ensured proper sanitation practices were followed at all times.
  • Backed up reception desk by answering phones, scheduling appointments, and processing payments.
  • Maintained accurate records of customer services provided.
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Maintained cleanliness of salon equipment and tools.
  • Advised clients on how to maintain their new hairstyles at home.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Trained new staff members on salon policies and procedures.
  • Designed cleaning schedules and organizational systems for treatment and sales areas.
  • Responded to customer inquiries by phone, email, and in person.
  • Operated cash registers to receive payments from patrons.
  • Led team meetings to align departmental goals and strategies.
  • Developed training programs to enhance employee skills and knowledge.
  • Evaluated team performance and provided constructive feedback regularly.
  • Monitored staff performance and addressed issues.

Medical Transcriptionist, Office Manager

Kellers Medical Transcription
Cupertino
08.2011 - 06.2013
  • Transcribed medical dictations from healthcare professionals with high accuracy.
  • Reviewed and edited transcripts for clarity and completeness.
  • Utilized transcription software to streamline document creation and management.
  • Maintained patient confidentiality in compliance with HIPAA regulations.
  • Collaborated with medical staff to clarify terminology and context as needed.
  • Implemented best practices to improve transcription processes and efficiency.
  • Managed multiple projects simultaneously while ensuring timely completion of tasks.
  • Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
  • Demonstrated extremely fast and accurate typing abilities.
  • Ensured proper formatting of transcribed documents according to hospital standards.
  • Demonstrated strong knowledge of medical terminology and anatomy.
  • Maintained high accuracy rate on daily production of completed reviews.
  • Made corrections when needed to grammar, spelling, and syntax.
  • Identified and corrected errors in reports which could compromise patient care.
  • Monitored incoming dictations for timely completion of assigned tasks.
  • Reviewed transcribed documents for accuracy and completeness in accordance with established procedures.
  • Performed administrative duties such as filing, faxing, data entry. as necessary.
  • Researched discrepancies between dictated reports and transcribed documents as needed.
  • Translated medical jargon and short-hand data into correct terminology.
  • Edited drafts originating from speech recognition software to eliminate errors and improve flow.
  • Conducted quality control checks on completed reports and corrected errors as needed.

Medical Transcriptionist

Alexian Brothers Hospital
San Jose
09.1985 - 04.1998
  • Transcribed medical reports and notes from physicians at a leading healthcare facility.
  • Ensured accuracy and clarity in patient documentation for various medical specialties.
  • Utilized electronic health record systems to manage and retrieve patient information efficiently.
  • Collaborated with healthcare professionals to clarify dictation and enhance report quality.
  • Maintained confidentiality of patient records in compliance with HIPAA regulations.
  • Reviewed transcriptions for grammatical errors and corrected them before final submission.
  • Assisted in training new staff on transcription processes and software usage.
  • Adapted to changing medical terminology and procedures through continuous learning initiatives.
  • Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
  • Demonstrated extremely fast and accurate typing abilities.
  • Ensured proper formatting of transcribed documents according to hospital standards.
  • Demonstrated strong knowledge of medical terminology and anatomy.
  • Maintained high accuracy rate on daily production of completed reviews.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Made corrections when needed to grammar, spelling, and syntax.
  • Identified and corrected errors in reports which could compromise patient care.
  • Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
  • Monitored incoming dictations for timely completion of assigned tasks.
  • Produced high-quality transcripts while meeting tight deadlines set by supervisors or clients.
  • Created templates for frequently dictated reports in order to streamline workflow processes.

Education

Certificate Medical Transcription - Medical Transcription, Court Reporting

West Valley College
Saratoga, CA
01-1984

Skills

  • Hair coloring
  • Chemical treatments
  • Hair styling
  • Client education
  • Salon sanitation
  • Customer relationship management
  • Medical transcription
  • HIPAA compliance
  • Medical terminology
  • Quality control
  • Time management
  • Team collaboration
  • Process improvement
  • Attention to detail
  • Effective communication

References

References available upon request.

Timeline

Cosmetologist

Madison Reed
07.2024 - 01.2025

Cosmetologist

Hair Handelers
07.2015 - 08.2020

Cosmetologist, Manager

Bella Donna Salon
01.2013 - 06.2015

Medical Transcriptionist, Office Manager

Kellers Medical Transcription
08.2011 - 06.2013

Medical Transcriptionist

Alexian Brothers Hospital
09.1985 - 04.1998

Certificate Medical Transcription - Medical Transcription, Court Reporting

West Valley College

Similar Profiles

CREATE PROFILE
Christine Ottovich