Christine Nault
Summary
Organized and responsive Appointment Coordinator with exceptional computer, aptitude and telephone etiquette. Successful at providing exceptional customer service in fast-paced environments. Offering 5+ years of administrative and customer service experience.
Overview
7
7
years of professional experience
Work History
Appointment Coordinator
Palladino Honda
10.2018 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing clear information on appointment details.
- Assisted clients with inquiries, providing accurate information on services offered and guiding them through the appointment process.
- Contributed to increased revenue by upselling additional services and maintenance packages during scheduling calls.
- Monitored technician workload distribution, making adjustments as needed to maintain balance across the team.
- Improved customer satisfaction by efficiently scheduling and confirming service appointments.
Cook's Assistant
Jocko Point Fish And Chips
06.2017 - 10.2021
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Sales Representative
Zedd Customer Solutions
10.2016 - 05.2017
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Managed high call volumes, prioritizing tasks effectively to maintain exceptional service levels for each interaction.
Education
High School Diploma -
École Secondaire Publique Odyssée
North Bay, ON06.2016
Skills
- Effective communication skills with both staff and customers, ensuring positive interactions and customer satisfaction
- Strong attention to detail, particularly in prioritizing tasks effectively, manage schedules, and ensure the smooth flow of operations
- Sensitive to all forms of confidentiality, showcasing a high level of trustworthiness in handling private information
- Consistently achieves positive and concrete results in various roles, demonstrating a track record of success
Timeline
Appointment Coordinator
Palladino Honda
10.2018 - Current
Cook's Assistant
Jocko Point Fish And Chips
06.2017 - 10.2021
Sales Representative
Zedd Customer Solutions
10.2016 - 05.2017
High School Diploma -
École Secondaire Publique Odyssée
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