Christine Moore
Saint John,NB
Summary
Dynamic professional with a proven track record at North Hastings Community Cupboard, excelling in data entry and customer service. Skilled in multitasking and organization, I successfully managed project timelines and enhanced client satisfaction. My compassionate communication and decision-making abilities foster strong relationships, ensuring effective support for diverse populations.
Overview
2022
2022
years of professional experience
Work History
Co-ordinator
North Hastings Community Cupboard
- Entered data, generated reports, and produced tracking documents.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Residential Counsellor
Ontario Family Group Homes
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
Personal Support Worker
Care Partners
Homeless Shelter Worker
Anishabee Women's Shelter
11.2020 - 04.2021
- Assisted in daily operations, including intake procedures and case management documentation.
- Collaborated with multidisciplinary teams to develop individualized support plans for residents.
- Conducted community outreach initiatives to raise awareness of shelter services and resources.
- Facilitated workshops on life skills, enhancing residents' personal development and self-sufficiency.
- Provided support to clients in crisis, ensuring safety and emotional well-being.
Education
Social Service Worker - Mental Health And Addiction
Sir Sanford Fleming
Peterborough, ON06.2018
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Languages
English
Full Professional
Timeline
Homeless Shelter Worker
Anishabee Women's Shelter
11.2020 - 04.2021
Co-ordinator
North Hastings Community Cupboard
Residential Counsellor
Ontario Family Group Homes
Personal Support Worker
Care Partners
Social Service Worker - Mental Health And Addiction
Sir Sanford Fleming