Christine Moffatt
Winnipeg,MB
Summary
Hardworking employee enthusiastic about learning and pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmaceutical Delivery Driver Class 5 Full Time Term
Materials Distribution Agency
09.2021 - Current
- Delivering Vaccine and PPE to various locations such as Clinics, Pharmacy, and Supersites all over Manitoba
- Experienced with driving a Caravan, Jeep and decommissioned Ambulance
- Preparing packages for deliveries
- Completed OSD Learnflex courses - Accessibility for Manitoba's act - Building respectful workplaces foundations - Citizen-centered customer service professional awareness - Inclusion and Diversity in the workplace - Information security awareness - Manitoba government corporate orientation - Supporting an ethical environment in the Manitoba government
- Vehicle management maintaining cleanliness and adhering to scheduled maintenance as needed
- Fill in for Management for vacations, duties include people management and manifest creations along with route creation to correspond with orders and drivers available
- Assisted with various warehouse duties such as Pick and Pack, labeling, tear down of coolers after deliveries completed
- Assisted in mail room sorting mail coming into Warehouse to be resorted for delivery elsewhere.
- Verified accuracy of all deliveries against order forms.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Inspected load security and checked for damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Maintained detailed records of deliveries, including signatures, dates, and times for regulatory compliance.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
Client Navigator Casual
Shared Health
12.2020 - 09.2022
- Experienced with PetalMD and Imms
- Assists Clients with directions to vaccine areas and hand hygiene stations
- Assisting clients with paper work, seating as well as explanation of what is needed to receive Covid19 Vaccine
- Sanitizing areas for clients and staff
- Restocking of supplies for various areas including Immunizers carts
- Provided important information on clients paper work while immunizer preformed injections to be put into the computer system at a later time
- Educated member on gaps in care and assisted with scheduling provider appointments.
- Greeted and assisted patients with check-in procedures.
- Demonstrated flexibility in adapting services based on evolving client needs or changes within the community landscape.
- Provided excellent customer service to patients and medical staff.
- Educated clients on relevant policies, procedures, rights, and responsibilities to empower informed decision-making during navigation processes.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Answered incoming calls, scheduled appointments and filed medical records.
- Sorting through boxes and alphabetically filing paper work.
- Streamlined communication for quicker resolution by effectively liaising between clients and service providers.
- Delivered support to medical staff in completion of patient paperwork.
Travel Team Navigator
Shared Health
03.2021 - 09.2021
- Traveled to Thompson MB, The Pas MB and Flin Flon MB to provide assistance to Northern Vaccine team as a Navigator
- Sanitized items such as pens, chairs, tables and other touched areas
- Assisted clients on filling out necessary paper work in order to receive a COVID-19 vaccine
- Used Petal MB to check clients into our booking system.
Home Support Worker
WRHA
10.2019 - 07.2021
- Assist various clients with basic home care needs such as cleaning and laundry
- Meds (non narcotic)
- Meal prep and/or heating
- Provided traffic control for COVID testing facility
- Provided screening for COVID testing facility
- Assisted in printer and computer tech support
- Assisted nurses in gathering testing items and sending to courier for testing
- Provided information and screening for COVID testing at drive in and walk in test sites.
Education
Grade 12 - ARTS AND SCIENCE
Kildonan East Collegiate
Winnipeg, MB01.1998
Skills
- Technical Support (10 years)
- Administration (10 years)
- Familiarity with delivery software
- Order Processing
- Pharmaceutical handling
- Fluent in English
- Proficient in Microsoft Office
- Time Management
- Route Management
- Order picking and processing-
- Vehicle systems
- GPS and route planning
- Ability to Lift 50 Pounds
- Valid Driver's License
- Materials transportation
- GPS Navigation
- Communication and Interpersonal Skills
- Proper lifting techniques
- Vehicle Maintenance
- Emergency response readiness
- Vehicle Cleaning and Maintenance
- Customer Support
Certification
Drivers License (Class 5)
Languages
English
Native or Bilingual
Groups
350 Transcona Sea Cadets, 12/2014, 11/2021, The Current President of the sea cadets, Running events, Fundraising, Making sure Cadets have funds to do events such as sailing
Timeline
Pharmaceutical Delivery Driver Class 5 Full Time Term
Materials Distribution Agency
09.2021 - Current
Travel Team Navigator
Shared Health
03.2021 - 09.2021
Client Navigator Casual
Shared Health
12.2020 - 09.2022
Home Support Worker
WRHA
10.2019 - 07.2021
Grade 12 - ARTS AND SCIENCE
Kildonan East Collegiate
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