Christine MacDonald
Burlington ,Ontario
Summary
I am a high achiever with a very strong work ethic. I love meeting and working with people of all ages and I take on a very keen leadership role with staff. We work together as a team!
I have always volunteered with various organizations (many schools) and am presently working with the Compassion Society which I feel is very important to the community. I also speak french.
Overview
25
25
years of professional experience
Work History
Director
Beautycounter
Burlington - Appleby, ON
04.2018 - Current
- Recruited, trained and managed volunteers.
- Built strong community referral network.
- Improved staff morale by optimizing workload to support work-life balance.
Sales Associate
Little Pink Brick House
Toronto, ON
03.2023 - 01.2025
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Developed promotional strategies to increase sales volume.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Processed credit card transactions quickly and securely.
- Upsold additional items based on customer interests and needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
Owner/Operator
4Cats Arts Studio
Burlington - Appleby, ON
10.2011 - 09.2018
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Developed business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Trained teams on specific operations, applicable procedures and techniques for each job site.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Hosted fundraising events for various charities to boost brand awareness and community engagement.
Financial Associate
Yorkton Securities
Toronto, ON
07.2000 - 07.2003
- Helped customers with concerns about financial products or services.
- Prepared invoices, checks and account statements for accountants.
- Put together personalized financial packages to meet consumer needs.
- Used dynamic research and interpersonal skills to swiftly resolve customer issues.
- Handled over 200 customers daily and processed transactions, deposits and withdrawals.
- Handled over [Number] customers daily and processed transactions, deposits and withdrawals.
Financial Associate
Rampart Securities
Toronto, ON
Jan1996 - Jul2000
- Helped customers with concerns about financial products or services.
- Prepared invoices, checks and account statements for accountants.
- Put together personalized financial packages to meet consumer needs.
- Generated reports for management and advised on necessary corrective actions.
- Handled account operations for customers by setting up accounts, assisting with operations and updating information.
- Adhered to regulatory and company security and audit procedures.
- Handled over 200 customers daily and processed transactions, deposits and withdrawals.
Education
Business Diploma -
04.1986
High School Diploma -
06.1985
High School Diploma -
06.1984
Skills
- Strategic brand management
- Recruiting and hiring
- Effective interviewer
- Relationship selling
- Merchandising knowledge
- Energetic self-starter
- Reading comprehension skills
- Team player mentality
- Excellent communication skills
- Reliable and punctual
- Sales expertise
Additional Information
I have worked in finance since 1987 when I obtained my Canadian Securities Course and Registered Representative exams. I worked in finance for 17 years before retiring in 2003 to start my family.
Accomplishments
Earned a trip to Parliament to speak about the toxins in our every day products. A few of us at Beuatycounter met with senators and MP's to advocate for better laws surrounding products sold in Canada.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceFlexible work hoursPersonal development programsWork from home optionTeam Building / Company RetreatsLanguages
English
Native language
French
Upper Intermediate (B2)
B2
Interests
Painting, Golfing, Reading, Cooking
Timeline
Sales Associate - Little Pink Brick House
03.2023 - 01.2025
Director - Beautycounter
04.2018 - Current
Owner/Operator - 4Cats Arts Studio
10.2011 - 09.2018
Financial Associate - Yorkton Securities
07.2000 - 07.2003
Financial Associate - Rampart Securities
Jan1996 - Jul2000
Ontario Business College - Business Diploma,
Streetsville Secondary School - High School Diploma,
Villa Maria Secondary School - High School Diploma,
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