Christine Lopez-Dabrowska
London,On
Summary
Organised and detail-oriented professional with over 8 years of experience in customer service, administration, and team leadership. Proven ability to manage client appointments, maintain accurate records, and streamline daily operations in fast-paced environments. Skilled in multitasking, providing exceptional customer service, and using scheduling systems to ensure efficient operations. Ready to contribute strong communication and administrative skills to a dynamic work environment.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
London, On
10.2020 - Current
- Efficiently manage high volumes of customer orders during peak hours while maintaining attention to detail and quality
- Deliver exceptional customer service by taking orders, answering questions, and making drink recommendations based on individual preferences
- Train and mentor new baristas on drink preparation, customer service, and equipment operation
Eyelash Technician
Self-employed
07.2016 - 12.2020
- Foster a welcoming and comfortable atmosphere, enhancing the client experience through exceptional service and communication
- Efficiently managed client scheduling, appointments, ensuring accurate time allocation and maintaining detailed client records for seamless follow-up
Supervisor
Tim Hortons
London, On
01.2015 - 12.2020
- Handled cash, credit card transactions, and operated the POS system efficiently
- Took the necessary steps to meet customer needs and effectively resolve food or service issues
- Adhered to company guidelines for product merchandising, inventory stocking, and proper storage
Education
Graduate Certificate - Interactive Media Design
Fanshawe College
Skills
- Adobe Photoshop
- Adobe Illustrator
- Adobe Acrobat Pro
- Adobe After Effects
- Microsoft Word
- Microsoft Excel
- Html
- CSS
- Javascript
Timeline
Barista
Starbucks
10.2020 - Current
Eyelash Technician
Self-employed
07.2016 - 12.2020
Supervisor
Tim Hortons
01.2015 - 12.2020
Graduate Certificate - Interactive Media Design
Fanshawe College
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