CHRISTINE LONG
Melancthon
Summary
Dedicated and driven professional with a strong background in retail investigations, evidence management, and compliance complemented by certifications in cyber intelligence and interrogation techniques. Proven track record of maintaining high integrity, leading complex investigations with precision and accountability. Experienced in handling legal documentation, including receiving and reviewing case files while cross referencing internal records. Successfully led restitution collection efforts, ensuring funds from fraud and theft cases were allocated to charitable cause internally and within the community. Now seeking new challenges and opportunities to expand my skills beyond asset protection, with a desire to contribute to meaningful work in environments that value integrity, collaboration, and ethical decision-making.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Asset Protection Specialist
Lululemon Athletica
11.2022 - 05.2025
- Execute and analyze exception-based reporting to identify potential theft and fraud.
- Conduct investigations involving both internal and external parties and perform WZ-method interviews.
- Lead, track, and manage restitution collection, coordinating with internal and external teams to allocate recovered funds to charitable initiatives.
- Assist in leading the intake process for judicial authorization requests, including subpoenas, and provide final approval on submitted packages.
- Received and reviewed legal documentation from courts, DA's, and probation offices. Prepared and submitted formal restitution requests ensuring accurate and timely collection and distribution of funds.
Internal Investigation Specialist
Alite Security - Lululemon Athletica
01.2021 - 11.2022
- Execute and analyze exception-based reporting to identify potential theft and fraud.
- Conduct investigations involving both internal and external parties and perform WZ-method interviews.
Security Services Associate
Runnymede Healthcare Centre
08.2020 - 01.2021
- Screen employees and visitors for Covid-19 upon entry of the premises.
- Perform rounds of the premises to ensure the security of the building.
Asset Protection Internal Coordinator
Hudson's Bay Company
12.2019 - 01.2021
- Actively look for employee dishonesty while conducting internal investigations using a series of tools such as exception reports and CCTV surveillance. Protect the assets of the company by targeting internal related shortage.
Asset Protection Investigator
Hudson's Bay Company
11.2017 - 12.2019
- Make apprehensions for theft using section 494 of the criminal code. Perform store audits, respond to all emergencies, and ensure the safety of store assets, customers, and employees.
Education
Diploma - Protection, Security, and Investigations
Humber College Lakeshore Campus
Etobicoke, ON04.2018
Diploma - undefined
Centre Dufferin District High School
Shelburne, ON06.2013
Skills
- Investigations & Case Management
- Financial Collection & Tracking
- Legal Documentation & Reporting
- Critical thinking
- Teamwork & Working Independently
- Exception report analyzing
- Problem solving
- CCTV systems
- Report writing
- Computer
- Excel
- Word
Certification
- Certified Cyber Intelligence Investigator - October 2024
- Interview and Interrogation Techniques - October 2021
- Class G Driver's License - August 2019
Timeline
Asset Protection Specialist
Lululemon Athletica
11.2022 - 05.2025
Internal Investigation Specialist
Alite Security - Lululemon Athletica
01.2021 - 11.2022
Security Services Associate
Runnymede Healthcare Centre
08.2020 - 01.2021
Asset Protection Internal Coordinator
Hudson's Bay Company
12.2019 - 01.2021
Asset Protection Investigator
Hudson's Bay Company
11.2017 - 12.2019
Diploma - undefined
Centre Dufferin District High School
Diploma - Protection, Security, and Investigations
Humber College Lakeshore Campus
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