Christine Johnston
Summary
Meticulous and methodical document management professional with 26-year background in legal environments. Coordinates files and maintains workflows in compliance with business, customer and project management needs. Offering expertise in creating, organizing and managing documentation for lawyers' requirements.
Expert Microsoft 365 Office user bringing strong technical acumen, excellent communication skills and unsurpassed dedication to quality and accuracy.
Overview
31
31
years of professional experience
Work History
Document Specialist
Miller Thomson LLP
10.2020 - 08.2023
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Built and updated diverse documents, charts, tables and mail merges using various programs.
- Managed file archival and information retrievals.
- Completed transmittal logs and stored in files for specified durations.
- Manipulated and converted documents to meet needs of individual personnel or projects.
- Elevated team morale and productivity through active participation in collaborative brainstorming sessions focused on improving document-related processes.
- Transmitted documents, organized revisions and tracked changes.
- Delivered exceptional customer service by addressing inquiries and resolving issues related to document management in a timely manner.
- Reduced errors in documentation by conducting thorough quality checks and proofreading tasks prior to submission.
- Transmitted documents, organized revisions and tracked changes using Comparedocs.
- Utilized DocXTools to scan and clean up project documents.
- Streamlined workflow processes by collaborating with team members on effective document management strategies.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Converted documents from one application to another.
- Worked with internal team members to remedy issues with preemptive solutions.
- Maintained meticulous attention to detail in all document-related tasks.
Document Specialist
Gowling WLG
02.2020 - 05.2020
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Built and updated diverse documents, charts, tables and mail merges using various programs.
- Completed transmittal logs and stored in files for specified durations.
- Managed file archival and information retrievals using Imanage and DM.
- Ensured compliance with company policies and industry standards, maintaining meticulous attention to detail in all document-related tasks.
- Manipulated and converted documents to meet needs of individual personnel or projects.
- Reduced errors in documentation by conducting thorough quality checks and proofreading tasks prior to submission.
- Transmitted documents, organized revisions and tracked changes.
- Utilized DocX Tools to scan and clean up project documents.
- Delivered exceptional customer service by addressing inquiries and resolving issues related to document management in a timely manner.
Document Processing Specialist
Borden Ladner Gervais LLP
01.1993 - 01.2017
- Worked at Borden Ladner (BLG) for 24 years
- Five of those years was on the night shift (12-hour shifts) as a Lead Operator and Supervisor
- Transferred to the day shift where I did the work of a Lead Operator
- I Worked in a centralized department, producing documents for lawyers and support staff
- Dealt with revisions, proof reading, input, scanning, black line, conversion of all legal documents, including newsletters, Fund Facts pamphlets, Manuals
- Completed various special projects using my creativity to produce graphics for PowerPoint and other documents
- Created and edited Word documents, tables, Excel spreadsheets, charts, graphs
- Created and edited DVD covers, mail merges, labels
- Used Visio to create and edit flow charts and other setups
- Was extremely proficient in using PowerPoint to produce slide presentations, graphic images, bar charts, pie charts, line charts
- Transcribed documents from dictation, using Big Hand, which included lengthy transcripts
- Liaised with other offices via email and visiting lawyers when document processing support was required
- Assisted in answering the Help Line used by the lawyers and staff to solve issues they were having with documents and software
- Dealt with email requests, job logs, timesheets
- Assisted in training my fellow workers, especially in PowerPoint and new software.
Education
High School Diploma -
Dargaville High School
Dargaville, New ZealandSkills
- Dedicated team player
- Collaboration Abilities
- Document Management using Imanage and DM File storage
- Microsoft Office 365, excelling in Word and Powerpoint and Excel
- Workflow Optimization using HIVE software to enter and select job requests
- Project Support
- Record Book preparation
- Document conversion using DocX Tools, incorporating Cross referencing tools
- Formatting proficiency using Company styles and format
- Adobe Acrobat Proficiency in all aspects, including conversions
- Proofreading expertise, excellent grammar, spelling
- Multitasking efficiency, working independently
- Teamwork orientation, liaising with other departments
- Workflow Management
Previous Employers
- Word Processing/Reception/Graphic Design, Noranda Mines, Toronto, Ontario, 1990, 1993, Created reports, manuals, spreadsheets, charts, mail merges. Assisted with receptionist duties when required. Completed graphic art projects when necessary, producing flyers, notices etc.
- Word Processing/Reception/Graphic Design, CMJ Word Processing, Self-Employed – Freelancing
- Graphic Design and Advertising, Peter Oliver & Associates
- Market Research Company, Thompson Lightstone, Toronto, Ontario
- Administration Officer, New Zealand Consulate (Toronto Office), (New Zealand)
- Air Traffic Control Assistant, Civil Aviation Authority, (New Zealand)
- Rank: Corporal, Royal New Zealand Air Force
Languages
English
Full Professional
Hobbies
Riding horses, diving, travel.
Timeline
Document Specialist
Miller Thomson LLP
10.2020 - 08.2023
Document Specialist
Gowling WLG
02.2020 - 05.2020
Document Processing Specialist
Borden Ladner Gervais LLP
01.1993 - 01.2017
High School Diploma -
Dargaville High School
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