Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Lead Cake Decorator
Paris Baguette
11.2021 - Current
Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Developed strong relationships with clients through excellent communication and attention to detail.
Managed material inventory and ordered new materials when needed.
Processed customer orders and payment transactions.
Verified accuracy of orders while meeting strict deadlines on producing completed products.
Behavioral Health Technician
First Steps For Kids Inc.
04.2021 - 09.2021
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Completed documentation for every incident and forwarded to correct personnel for review.
Prepared and submitted daily behavioral data reports to management.
Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
Maintained patient records, documenting changes in patient condition.
Online Marketing Associate
Blue Age
01.2019 - 01.2021
Implemented email automation workflows to nurture leads throughout the customer journey, improving conversion rates.
Collaborated with sales team to align marketing strategies with business goals, increasing overall revenue growth.
Researched and analyzed industry trends to inform search marketing strategies.
Developed and deployed content marketing strategies to improve organic search traffic.
Education
Bachelor of Arts - Psychology
University of California, Irvine
Irvine, CA
06.2020
Skills
Cake Decoration
Customer Service
Attention to Detail
Critical Thinking
Management
Online Marketing
Documentation skills
Mental Health Support
Log updating
Data Entry
Languages
Korean
Native or Bilingual
Timeline
Lead Cake Decorator
Paris Baguette
11.2021 - Current
Behavioral Health Technician
First Steps For Kids Inc.
04.2021 - 09.2021
Online Marketing Associate
Blue Age
01.2019 - 01.2021
Bachelor of Arts - Psychology
University of California, Irvine
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