Christine Jenkins
Calgary,Alberta
Summary
Dynamic Clinical Educator and Administration Assistant with extensive experience at Alberta Health Services. Excelled in fostering stakeholder relationships, enhancing patient care through best practices, and leading COVID-19 safety protocols. Skilled in SPM auditing and project management, with a proven track record in staff development and confidentiality handling. Attended key industry conferences in 2024, showcasing commitment to continuous learning and leadership in healthcare.
Overview
12
12
years of professional experience
Work History
Clinical Educator
Alberta Health Services
10.2023 - Current
- Championed a positive work environment by fostering open dialogue between educators, clinicians, administrators, and other stakeholders involved in the delivery of patient care.
- Strengthened relationships with external partners such as universities or professional associations by coordinating joint educational initiatives.
- Evaluated clinical competencies of staff members, identifying areas for improvement and providing targeted training solutions.
- Optimized patient care quality by updating policies, procedures, and protocols based on current best practices in clinical education.
- Collaborated with management to assess learning needs and develop customized training plans for various departments.
- Developed customized training materials tailored to the specific needs of individual healthcare facilities.
- Increased learning initiatives by educating students and organizing practicum.
- Served as a clinical mentor, offering guidance and support to new hires during their onboarding process.
Administration Assistant
Alberta Health Services
09.2021 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
COVID-19 Screener /Immunization Clinic
Alberta Health Services
10.2020 - 09.2021
- Working Leader - Night Shift
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
- Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission.
- Provided COVID-19 FAQs and educational material to patrons and employees.
Surgical Processing Technician
Alberta Health Service
09.2012 - 09.2021
- SPM Auditor - Build recipes for all surgical instrumentation and sets.
- Acting Working Leader
- Decontaminate and sterilize medical supplies, equipment and instrumentation.
- Assemble and wrap sets for medical procedures.
- Performed sterilization and decontamination with chemical solutions per manufacturer instructions for usage.
- Monitor biological and chemical integrators.
- Maintained workplace safety and kept workspace clean of debris, body fluids, medical waste, fumes, wet floors and sharps.
- Oversaw the training and development of new processing technicians, contributing to the creation of a skilled and cohesive workforce capable of meeting organizational objectives.
- Completed coverage by delivering policies, planning future follow-up conversations and evaluating needs.
- Enhanced production efficiency by optimizing processing equipment settings and workflow.
- Played a key role in reducing lead times through effective scheduling and prioritization of work orders.
- Collaborated with cross-functional teams to identify areas for improvement in the processing system.
- Complied with safety rules and standards to maximize efficiencies while reducing accidents.
Education
Certification - Sterile Processing Technician
Northern Alberta Institute of Technology
Edmonton, AB05-2007
Skills
- SPM Data Coordinator
- SPM Auditor
- SPM Clinical Educator
- Connect Care
- Acting Case Cart Coordinator
- Student evaluations
- Procedure updating
- Supervising students
- Project management
- Staff management
- Confidentiality handling
- HSPA Conference attended April 2024
- Pacific West Sterile Processing Conference attended, Oct 2024
- CAMDR Conference attended 0ct 2024
Timeline
Clinical Educator
Alberta Health Services
10.2023 - Current
Administration Assistant
Alberta Health Services
09.2021 - 10.2023
COVID-19 Screener /Immunization Clinic
Alberta Health Services
10.2020 - 09.2021
Surgical Processing Technician
Alberta Health Service
09.2012 - 09.2021
Certification - Sterile Processing Technician
Northern Alberta Institute of Technology
Similar Profiles
Nerissa DauloNerissa Daulo
Environmental Services II at Alberta Health Services University of AlbertaEnvironmental Services II at Alberta Health Services University of Alberta
Brenda BaltimoreBrenda Baltimore
Temporary Clinical Supervisor at Alberta Health Services / Recovery AlbertaTemporary Clinical Supervisor at Alberta Health Services / Recovery Alberta
FREDERICK PahanonotFREDERICK Pahanonot
Environmental Services II at Alberta Health Services - University of Alberta HospitalEnvironmental Services II at Alberta Health Services - University of Alberta Hospital
Allison MasseyAllison Massey
Physical Therapist at South Health Campus - Alberta Health ServicesPhysical Therapist at South Health Campus - Alberta Health Services
Marco MatillaMarco Matilla
Drive-Thru Cashier at Popeyes® Louisana KitchenDrive-Thru Cashier at Popeyes® Louisana Kitchen