Bartending professional passionate about providing exceptional guest service, exceeding expectations and maintaining poise and a sense of humor in demanding environments
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Alices Restaurant
06.2023 - Current
Provide exemplary service and ensure that the culture and standards remain high
Manage well under pressure high-volume bar
Crafted special drink and cocktail menu items for seasonal offerings.
Deliver excellent customer relations, building and maintaining a positive and professional guest relationships
Increased bar sales 30% in 10 months
Consistently provide prompt service, manage cash and credit card transactions utilizing TOAST point of sales system
Ensure guests are not over-served and tactfully suspend service when necessary
Managed parties of + 20 guests on the back patio, while providing excellent customer service to bar patrons.
Recruited and trained new bartenders and barbacks to help maintain talented team.
Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Assisted with inventorying beverage stock and bar supplies.
Bartender/Server
The Fish Market Restaurant
01.2008 - 01.2010
Prepare drinks according to Fish Market standards, recommend specials to discerning Palo Alto clientele
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Obtained cash bank and stocked service bar to prepare for operation.
Worked cohesively with another bartender/Oyster shucker and a bar back shucker
Provided excellent service with grace under – very busy happy hour! Multiple positive reviews
Became THE bartender/server for local professional groups that met regularly.
Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Arabic Restaurant Chef and Butcher in Supermarket at Al-Nubala Restaurant, Zaman Al-Khair Restaurant, Masgouf and Shami Restaurant, Supermarket and HalalArabic Restaurant Chef and Butcher in Supermarket at Al-Nubala Restaurant, Zaman Al-Khair Restaurant, Masgouf and Shami Restaurant, Supermarket and Halal