Christine Jarvis
Saratoga
Summary
Bartending professional passionate about providing exceptional guest service, exceeding expectations and maintaining poise and a sense of humor in demanding environments
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Alices Restaurant
06.2023 - Current
- Provide exemplary service and ensure that the culture and standards remain high
- Manage well under pressure high-volume bar
- Crafted special drink and cocktail menu items for seasonal offerings.
- Deliver excellent customer relations, building and maintaining a positive and professional guest relationships
- Increased bar sales 30% in 10 months
- Consistently provide prompt service, manage cash and credit card transactions utilizing TOAST point of sales system
- Ensure guests are not over-served and tactfully suspend service when necessary
- Managed parties of + 20 guests on the back patio, while providing excellent customer service to bar patrons.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Assisted with inventorying beverage stock and bar supplies.
Bartender/Server
The Fish Market Restaurant
01.2008 - 01.2010
- Prepare drinks according to Fish Market standards, recommend specials to discerning Palo Alto clientele
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Worked cohesively with another bartender/Oyster shucker and a bar back shucker
- Provided excellent service with grace under – very busy happy hour! Multiple positive reviews
- Became THE bartender/server for local professional groups that met regularly.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Education
General Education
Orange Coast College
Costa Mesa, CATravel Agent Certification
Florida International University
Miami, FLSkills
- Suggestive Selling
- Beverage Preparation
- Health codes compliance
- Food Service
- Sales expertise
- Liquor, beer, and wine knowledge
- Conversant in Spanish
- Engaging personality
- Professional Appearance
- Handling Difficult Customers
- Highly reliable
- Aloha POS
- Customer service expertise
- Complex Problem-Solving
Other Experience
- Recruiter
- Inside and Outside Salesperson
- Realtor
- Tennis Instructor
- Confectioner
Certification
California Food Server certification
RBS Certification
Languages
Spanish
Limited Working
Timeline
Bartender
Alices Restaurant
06.2023 - Current
Bartender/Server
The Fish Market Restaurant
01.2008 - 01.2010
General Education
Orange Coast College
Travel Agent Certification
Florida International University
California Food Server certification
RBS Certification
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