CHRISTINE HOOGENDOORN
Vancouver
Summary
Adaptable and detail-oriented administrative professional with experience in scheduling, records management, document control, and client service across healthcare, industrial, and office environments. Proficient in Microsoft Office, data entry, and professional communication, including Teams presentations and reporting. Strong organizational skills, confidentiality, and quick learning ability. Certified in CSTS 2020, WHMIS 2015, and trained in dental office administration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Admin Assistant & Bookkeeping Support (Seasonal)
Kentax Services
02.2025 - 05.2025
- Assisted with office operations, including scheduling, tax preparation, and bookkeeping data entry. Maintained accurate records and provided confidential, responsive client service.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Materials Administrator (Contract)
Flint Corp / Clearstream Energy
09.2024 - 12.2024
- Managed inventory records, logistics coordination, record keeping, presented daily Teams meetings and distributed meeting summaries, document control, and coordinated with Supervisors to ensure compliance and accuracy for the Trans Mountain Expansion Project.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Administrative Assistant & Bookkeeping Support
Kentax Services
02.2024 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Patient Care Coordinator
Promontory Dental
05.2023 - 02.2024
- Managed daily patient scheduling and records, coordinated implant treatment plans and related documentation, processed dental pre-authorizations and provided accurate treatment estimates.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Office Manager
Restorative Health
10.2021 - 02.2022
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
Dental Admin & Office Manager
123 Dentist
04.2016 - 10.2021
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Dental Office Reception Certificate -
University of the Fraser Valley
01.2013
Skills
- Effective written and verbal communication
- Proficient in Microsoft Office Suite and dental software
- Attention to detail
- Customer service
- Data entry
- Scheduling
- Strong problem solver
- Documentation and recordkeeping
- Invoice processing
- Report generation
Certification
- CSTS 2020
- WHMIS 2015
- Class 4 Unrestricted Driver’s License
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Admin Assistant & Bookkeeping Support (Seasonal)
Kentax Services
02.2025 - 05.2025
Materials Administrator (Contract)
Flint Corp / Clearstream Energy
09.2024 - 12.2024
Administrative Assistant & Bookkeeping Support
Kentax Services
02.2024 - 05.2024
Patient Care Coordinator
Promontory Dental
05.2023 - 02.2024
Office Manager
Restorative Health
10.2021 - 02.2022
Dental Admin & Office Manager
123 Dentist
04.2016 - 10.2021
Dental Office Reception Certificate -
University of the Fraser Valley
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