Christine Henderson
Human Resources Management/ Occupational Health and Safety and Workplace Prevention
ValCaron,ON
Leadership is not about being in charge. Leadership is about taking care of those in your charge.
Simon Sinek
Summary
Experienced Human Resources Management professional with a proven track record of success in developing and implementing HR strategies, policies, and procedures to support organizational goals and objective. Skilled in talent acquisitions, performance management, employee relations, and compensation and benefits administration. Possesses extensive knowledge of employment laws and regulations, and a demonstrated ability to manage HR compliance and risk. Additionally, brings extensive Health and Safety, with experience in developing and implementing safety policies, procedures, and training programs to ensure compliance with regulatory requirement and promote a safe work environment. A results-driven leader with excellent communication.
Overview
20
20
years of professional experience
Work History
Human Resources Specialist
Silverlake Resources
White River, Ontario
2022 - 2023
- Resolved problems, improved operations and provided exceptional service.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Maximized team knowledge and productivity by training, monitoring, and directing employees in application of best practices and regulatory protocols.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Performed budget analysis to control expenditures and predict future budget needs.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Collaborated with managers to identify and address employee relations issues.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Developed and implemented onboarding and orientation programs for new employees.
Human Resources Recruiting Administrator
Silverlake Resources
White River, Ontario
11.2022 - 02.2023
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Participated in recruitment and selection process for new hires.
- Checked references for potential candidates.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Unit Clerk - Coordinator
Health Sciences North
Greater Sudbury, Ontario
2021.12 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Prepared admissions charts and scanned records.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Delivered clerical support by handling range of routine and special requirements.
- Obtained and organized medical records for office visits and scheduled labs.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Human Resources Assistant
City of Greater Sudbury
Greater Sudbury, Ontario
03.2022 - 06.2022
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Strengthened communication skills through regular interactions with others.
Health and Safety Advisor
Naveco Power Inc.
Fredericton, NB
05.2021 - 08.2021
- Created safe work environment by complying with safety, health and security requirements.
- Collaborated with stakeholders in creating emergency response plan.
- Optimized new employee training on gear and procedures to maximize team safety.
- Developed recommendations to reduce hazards by improving gear, behaviors and procedures.
- Created new-employee health and safety orientations program and developed materials for presentations.
- Conducted research, gathered information from multiple sources and presented results.
Lead Lab and on Site Project Coordinator
Haztech
Dubreuillville, ON
05.2020 - 08.2020
- Identified plans and resources required to meet project goals and objectives.
- Oversaw the opening of testing facility to test employees and visitors to Gold mine site by planning, designing, and scheduling phases.
- Provided management for internal personnel, contractors, and vendors.
- Managed projects from procurement to commission.
- Interpreted and processed on-site-only test data according to public health documentation requirements.
- Developed recommendations to reduce hazards by improving gear, behaviors and procedures.
- Optimized new employee training on gear and procedures to maximize team safety.
Medical Lab Technician
North Bay Regional Health Centre
North Bay, Ontario
05.2018 - 01.2020
- Drew blood through venous incision or puncture to obtain sample for analysis and diagnosis. 100+ patients per day.
- Conferred with patient to obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Liaised with medical staff and assisted physicians with procedures and exams.
- Maintained sufficient inventory of laboratory supplies for daily operations.
- Prepared, processed, labeled and stored patient specimens and samples using standard techniques and equipment.
- Participated in continuing education and learning experiences to enhance and maintain current knowledge and skills.
- Followed proper guidelines for safe handling of blood, body fluids and hazardous chemicals.
- Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
Business Owner
French River Bed and Breakfast
Alban, Ontario
01.2015 - 06.2018
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Assisted all guest and customers per by welcoming guests to facility, addressing complaints and finding solutions to problems.
- Performed front office maintenance duties by organizing and cleaning desk spaces, replenishing office supplies and prepared meals daily.
- Answered telephone calls and emails to better assist customers in making reservations.
- Provided exceptional service and assistance to guests upon check-in.
- Kept up-to-date on all regulatory changes affecting business operations
- Stayed abreast of all federal regulations to ensure compliance of organization's processes
- Reconciled daily sales and financial transaction reports and prepared bank deposits
Validation Officer/Processing Clerk
Canada Revenue Agency
Greater Sudbury, Ontario
02.2003 - 09.2011
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Carried out day-day-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted taxpayers in various T1 adjustments according to Income Tax Act.
Education
CPHR - Human Resources
08.2022
Associate of Science - Workplace Safety And Prevention
08.2021
- Coursework in OHSA, Ergonomics and Organization Behavior.
- Health and Safety and Working toward a CSRP designation.
- Honor Roll 2019/20 and 2020/21
- Disability and RTW Process Management
Associate of Science - Medical Laboratory Assistant Technician
07.2018
- Dean's List 2018
- Awarded Faculty award for the student who best exemplifies the characteristics of honesty, diligence, adaptability, industry responsibility and integrity.
Skills
- Policies And Procedures
- Equal Opportunities Facilitation
- Health and Safety
- WSIB and return to work process
- Teamwork And Collaboration
- Interviewing
- Contract Preparation
- Customer Service Experience
- Highly Organized
- Proficient In Microsoft Office
- Analytical Thinking
- Risk Management
- Advice And Assistance
- Excellent Communication Skills
- Cultural Awareness
- Analytical and Critical Thinking
- Multitasking Abilities
- Attention to Detail
- Written Communication
- Active Listening
- Planning and Coordination
- Good Telephone Etiquette
- Flexible and Adaptable
- First Aid/CPR
- PPE Compliance
- Google Workspace
- Interpersonal Communication
- Teamwork and Collaboration
- Labor negotiations
- Personnel recruitment
- Equal opportunities facilitation
- Benefits and compensation management
- Compensation and benefits
- Compensation structuring
- Training programs
- Contract Negotiation
- Risk management
- Training and mentoring
- Organizational Development
- Labor relations
- File and records management
- Recruitment
- Team Building
Philanthropy
Workplace Safety and Prevention Services - Volunteer
Deliver the Health and Safety Awarneness Presentation, which provides workers with the health and safety awareness they require in order to protect no only themselves but their fellow workers by following the vision, values and goals of Workplace Safety and Prevention Services.
Cambrian College Welness Ninja
As a "Wellness Ninja" it is our duty to promote positive mental health and well being at Cambrian College through various event and initiatives. Cambrian Wellness Ninjas also provide support to their peers.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Specialist - Silverlake Resources
2022 - 2023
Human Resources Recruiting Administrator - Silverlake Resources
11.2022 - 02.2023
Human Resources Assistant - City of Greater Sudbury
03.2022 - 06.2022
Unit Clerk - Coordinator - Health Sciences North
2021.12 - Current
Health and Safety Advisor - Naveco Power Inc.
05.2021 - 08.2021
Lead Lab and on Site Project Coordinator - Haztech
05.2020 - 08.2020
Medical Lab Technician - North Bay Regional Health Centre
05.2018 - 01.2020
Business Owner - French River Bed and Breakfast
01.2015 - 06.2018
Validation Officer/Processing Clerk - Canada Revenue Agency
02.2003 - 09.2011
Cambrian College - CPHR, Human Resources
Cambrian College of Applied Arts And Technology - Associate of Science, Workplace Safety And Prevention
CTS Canada Career College - Associate of Science, Medical Laboratory Assistant Technician
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