Christine Hamoline
Aberdeen
Summary
Dependable Administrative Support and Financial Services Professional with reputation for providing excellent customer service. Recognized for accuracy and attention to detail. Strong initiative, confidence, resourcefulness, and versatile skillset demonstrated through working independently with no onsite supervision. Trained and experienced with full Microsoft Office suite, and well-experienced in information management.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Horizon Fertilizers Ltd.
01.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Loan Processing Administrator
Affinity Credit Union
03.2019 - 10.2022
- Worked to meet or exceed targets as defined in sales incentive plan and assigned by manager.
- Handled sensitive information with discretion, protecting client privacy at all times during processing tasks.
- Maintained strict adherence to compliance regulations through diligent review of documentation before submission or approval processes were completed.
- Reduced errors in data entry by consistently reviewing and verifying inputted information for accuracy and completeness.
CONTACT CENTRE REPRESENTATIVE
SASKATCHEWAN POLYTECHNIC
01.2018 - 03.2019
- Managing and routing incoming calls on a provincial wide phone line. Maintaining a detailed understanding of all divisions, departments, and personnel.
- Maintained comprehensive knowledge of company offerings to provide accurate information and recommendations to customers.
MEMBER SERVICE REPRESENTATIVE
AFFINITY CREDIT UNION
01.2012 - 01.2017
- Financial services including cash transactions (deposits and withdrawals) including balancing cash drawer, opening and closing accounts, opening registered term deposits, credit card applications and administrative processes for credit. Marketed financial products including registered and non-registered investments, accounts and services, and lending.
- Achieved sales targets every year, exceeding in sales products.
- Accepted additional responsibilities due to an unfilled position vacancy, including signing authority, security procedures, and workload.
Education
DIPLOMA - Administrative Assistant (Honors)
SASKATOON BUSINESS COLLEGE
01.2001
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
Languages
English
Timeline
Administrative Assistant
Horizon Fertilizers Ltd.
01.2023 - Current
Loan Processing Administrator
Affinity Credit Union
03.2019 - 10.2022
CONTACT CENTRE REPRESENTATIVE
SASKATCHEWAN POLYTECHNIC
01.2018 - 03.2019
MEMBER SERVICE REPRESENTATIVE
AFFINITY CREDIT UNION
01.2012 - 01.2017
DIPLOMA - Administrative Assistant (Honors)
SASKATOON BUSINESS COLLEGE
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