CHRISTINE HAM
Coquitlam
Summary
Highly motivated professional with experience in providing comprehensive social services for children and families. Proven ability to assess and develop care plans to help students and families in need. Passionate about helping children and families overcome challenging life situations and providing support to help them reach their full potential.
Overview
29
29
years of professional experience
Work History
Youth and Family Worker
Coquitlam School District
05.2024 - Current
- Developed individualized education plans in collaboration with educators and parents.
- Advocated for student and family needs within school policy discussions, driving inclusive decision-making processes.
- Managed caseloads efficiently to ensure timely follow-ups with students/families and service providers alike.
- Enhanced community resources accessibility by maintaining a comprehensive database of support services and referrals.
- Conducted thorough assessments to identify areas of need while developing targeted interventions accordingly.
- Fostered positive relationships between parents and schools through regular communication and collaboration efforts..
- Strengthened family bonds by implementing effective communication strategies and conflict resolution techniques.
- Provided crisis intervention support for students and families experiencing difficulties, connecting them with appropriate assistance programs.
- Collaborated with multidisciplinary teams to ensure coordinated care for students and families facing challenges.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Provided crisis intervention services, ensuring timely support for students and families in distress.
Child and Youth Care Worker
Surrey School District
03.2023 - Current
- Creates a safe environment where individuals can openly discuss their feelings without judgment or criticism.
- Collaborates with multidisciplinary teams to coordinate services, ensure continuity of care, and maximize resources.
- Adheres to ethical standards when working with vulnerable populations.
- Develop crisis intervention strategies to de-escalate volatile situations before they escalate into physical altercations.
- Educates staff members about effective communication techniques when working with youth populations.
- Monitor client progress through ongoing observations and documentation of interactions.
- Provides individualized therapeutic interventions to children with mental health issues and their families.
- Organizes recreational activities for students both inside and outside the facility setting.
- Provides referrals for additional community resources as needed for long-term success.
- Assists clients in identifying goals related to personal growth and development.
- Builds trusting relationships with clients based on respect, empathy, acceptance, and nonjudgmental attitudes.
- Facilitates group activities that encourage positive behavior and self-expression
Student Support Worker
Vancouver School Board
10.2013 - 03.2023
- Promote emotional, academic, social, and individual growth in students.
- Facilitate an inclusive and safe learning environment from a collaborative team-based mindset.
- Implement behavior management.
- Work with the school-based team to meet the needs and behavior goals of neurodivergent students.
- Proven ability to make complex decisions.
- Demonstrated ability to communicate in difficult situations.
- Respected cultural diversity while providing services to clients from different backgrounds.
Student Support B (Youth and Family Worker)
Hastings Elementary School
03.2022 - 07.2022
- Completed Practicum - 400 hrs.
- Efficiently responded to situations that need immediate assessment and interventions.
- Successfully facilitated SEL needed individual, small group, and classroom size level weekly
- Considered the unique life space of individuals and utilized it in planning and delivering interventions.
- Supported students in utilizing awareness and self-advocacy.
- Worked in collaboration with administrative, teachers, and counseling teams with a child-centered approach.
- Maintained a strength-based approach, culturally sensitive, and client-centered approach.
Head Bartender and Lead server
The Morrissey Pub
10.2006 - 01.2014
- Successfully tended to the needs of customers and created a positive environment.
- Developed deeper communication and active listening skills.
- Proven ability to deescalate an elevated situation both with staff and customers.
- Strong multitasking and attention to detail
- Accountable for the safety of the workplace and communicating with management.
Student Support B
Spectrum Alternate School
03.2013 - 07.2013
- Completed Practicum - 200 hrs.
- Supported 6-7 assigned students with their emotional, social, and academic development.
- Empowered youth to become active and engaging members of the community.
- Assisted youth with graduation transition plan requirements.
- Developed strong mentoring skills, utilized counselling skills, and practiced crisis management skills.
- Connected youth to appropriate resources.
- Built solid and purposeful relationships with youth.
- Received excellent feedback from supervisor and school staff.
Youth Worker (Practicum and Employee)
Directions Youth Centre, Family Services of Greater Vancouver
01.2012 - 05.2012
- Built meaningful, trust-based relationships with street-entrenched youth.
- Learned, maintained, and acknowledged boundaries.
- Assisted youth with addiction, mental health challenges, homelessness, and in and out of care with the MCFD.
- Trained in front-line work and youth housing support worker.
- Helped youth build their strengths (creating music videos, cooking, writing)
- Empowered youth in self-advocacy
Mentor
Big Sisters of Lower Mainland
01.2010 - 12.2010
- Mentored an 11-year-old girl (200 hrs.)
- Worked with an at-risk client facing poverty and mental health concerns.
- Responsible for the safety and security of the client
- Planned meaningful and engaging activities.
- Built and modeled a healthy and purposeful relationship.
- Provided peer counseling and worked on self-esteem building.
Childcare Worker
Lord Tennyson Elementary, Before and After School Care
01.2009 - 12.2010
- Built relationships with children (5-12 years)
- Worked cohesively with staff teaching developing self-regulation and social skills.
- Collaborated with the team to implement behavior interventions.
- Supported vulnerable students in creating a sense of safety and belonging.
- Facilitated and designed inclusive activities for children.
Activity Coordinator/Supervisor
Camp Kwomais
01.1997 - 01.2005
- Responsible for creating a safe, secure, and inclusive environment.
- Built meaningful and engaging relationships.
- Facilitated conflict resolution workshops and activities.
- Led self-compassion and empowering workshops for children, youth, and families.
Education
B.A. - Child and Youth Care – Child Protection Stream
Douglas College
12.2022
Diploma - Child and Youth Care Counsellor
Douglas College
01.2013
Skills
- Ability to work independently and as part of a team
- BA Child and Youth Care, Child Protection Designation
- Excellent communication and interpersonal skills
- Proven ability to work under pressure and complete projects on time
- Non-judgmental and empathetic, respectful, strengths-based approach to all people
- Ability to speak conversational Korean
- Behavioral Intervention Plans (BIP)
- Crisis Intervention
- Case Planning and Management
- Client Needs Assessment
- Client-Centered Counseling
- Best Practices and Standards
- Social Justice
- Student Rapport-Building
- Behavioral support
- Professional boundaries
- Motivational interviewing
- Ethical practice
- Multicultural sensitivity
- Self-care strategies
- Child development
- Crisis intervention
- Service plans
- Multidisciplinary team collaboration
- Progress monitoring
- Data collection
- Mental health support
- Referral networking
- Crisis response
- Needs assessment
- Program requirements
- Trauma-informed care
Languages
English
Native or Bilingual
Korean
Limited Working
French
Elementary
Timeline
Youth and Family Worker
Coquitlam School District
05.2024 - Current
Child and Youth Care Worker
Surrey School District
03.2023 - Current
Student Support B (Youth and Family Worker)
Hastings Elementary School
03.2022 - 07.2022
Student Support Worker
Vancouver School Board
10.2013 - 03.2023
Student Support B
Spectrum Alternate School
03.2013 - 07.2013
Youth Worker (Practicum and Employee)
Directions Youth Centre, Family Services of Greater Vancouver
01.2012 - 05.2012
Mentor
Big Sisters of Lower Mainland
01.2010 - 12.2010
Childcare Worker
Lord Tennyson Elementary, Before and After School Care
01.2009 - 12.2010
Head Bartender and Lead server
The Morrissey Pub
10.2006 - 01.2014
Activity Coordinator/Supervisor
Camp Kwomais
01.1997 - 01.2005
Diploma - Child and Youth Care Counsellor
Douglas College
B.A. - Child and Youth Care – Child Protection Stream
Douglas College
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