Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Hi, I’m

Christine Guevara

Vernon,BC

Summary

Highly motivated Management graduate with a Bachelor's degree and strong analytical, organizational, and interpersonal skills. Seeking an entry-level position at Bank to utilize my academic background and develop a career in banking. Eager to contribute to the team and enhance customer satisfaction through effective financial solutions.

Overview

17
years of professional experience
1
Certification

Work History

Sparkling Hill Resort & Spa

Housekeeping Room attendant
07.2022 - Current

Job overview

  • Ensuring the cleaning and supplying of guest rooms and the comfort of all guests
  • Cleaning guest rooms following the established procedures and Sparkling Hill standards in the specified time
  • Adhering to the established standard of safety, fire regulations, and department procedures and policies
  • Completing work assignments from the Housekeeping Department as assigned using required keys, equipment, supplies, etc
  • Removing all garbage and recyclable items and place in the appropriate bins inside the specified area
  • Reporting any damages or repairs and maintenance needed to Housekeeping
  • Reporting any items found in check-out units to the Housekeeping Supervisor.

Venetian Macao Resort Hotel

Housekeeping Room Attendant
09.2007 - 07.2022

Job overview

  • Cleaned all guest suites daily, including all checkout / occupied suites by category priority
  • Transported cart with cleaning supplies, amenities and linens to assigned guest suites and position securely
  • Inspected condition of amenities in desk, drawers and guest service directory; replaced designated amounts at proper locations within the suite
  • Served guests and follow up on all guest requests
  • Anticipated guest needs, responded promptly and acknowledged all guests, maintained positive guest relations and ensured guest satisfaction at all times
  • Reported to the Supervisor, Housekeeping any repairs and maintenance required in the suite
  • Reported any security irregularities to the Supervisor
  • Turned over any lost and found items from guest suites to Housekeeping Office.

Education

University of Saint Augustine

Bachelor of Science in Commerce from Management
08.2004

Lambunao National High School

Secondary Diploma
03.2000

Skills

  • Basic understanding of financial and accounting principle and banking operations
  • Ability to analyze transactions and make informed decisions
  • Strong interpersonal skills with a focus on delivering excellent service
  • Proven ability to handle detailed work with precision
  • Proficiency in Microsoft Office Word, Excel and Power Point
  • Excellent verbal and written communication skills

Certification

  • Certification of Apprenticeship: On the Job Training in Bureau of Customs Iloilo Philippines.
  • Certification of Hotel Operations: Being the founder of The Venetian Macao-Resort Hotel which opened on the 28th of August 2007.
  • Certification of Recognition for completing services awareness and skills training in October, 2013
  • Appreciation certificate for the exceptional hospitality and professional service on 16th of October, 2014.
  • Employee of the month in January 2023 at Sparkling Hill Resort & Spa.
  • Worship team leader 2017-2022 at Lord of the Nations Macau Church
  • Worship team leader 2023- present at Jesus is the Lord Church


Languages

English
Tagalog
Cantonese

Hobbies and Interests

  • Playing Guitar
  • Reading books
  • Singing

Timeline

Housekeeping Room attendant

Sparkling Hill Resort & Spa
07.2022 - Current

Housekeeping Room Attendant

Venetian Macao Resort Hotel
09.2007 - 07.2022

University of Saint Augustine

Bachelor of Science in Commerce from Management

Lambunao National High School

Secondary Diploma

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Christine Guevara