CHRISTINE GONZALEZ
Escondido
Summary
Dedicated caregiver skilled in personal care, medication administration, and health monitoring. Committed to enhancing clients' independence and well-being through compassionate support.
Overview
26
26
years of professional experience
Work History
Elderly Caregiver
Right At Home Health Care
SAN MARCOS
02.2025 - Current
- Provided personal care assistance, ensuring comfort and dignity for clients during daily routines.
- Facilitated mobility support for clients, enhancing independence and reducing fall risks.
- Prepared nutritious meals according to dietary restrictions, promoting health and well-being.
- Monitored health conditions, reporting changes to healthcare professionals to ensure timely interventions.
- Conducted light housekeeping tasks, maintaining a clean and safe environment for clients.
- Administered medication as prescribed, ensuring adherence to treatment plans and safety protocols.
- Organized recreational activities, encouraging social interaction and mental stimulation for clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Coordinated transportation for appointments, ensuring clients received necessary medical care.
CSR & PAYROLL CLERK
United Parcel Service, UPS
San Marcos
12.1999 - Current
- Facilitated effective communication between customers and various departments to resolve issues promptly.
- Assisted in training new team members on customer service protocols and best practices.
- Collaborated with logistics teams to track shipments and address delivery concerns.
- Maintained a calm demeanor while handling escalated customer complaints and finding solutions.
- Delivered product knowledge sessions to colleagues to enhance team capabilities and service quality.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
San Marcos, CA06-2010
Skills
- Personal care
- Medication administration
- Dietary planning
- Health monitoring
- Mobility assistance
- Patient advocacy
- Transportation coordination
- Attention to detail
- Infection control
- Emotional companionship
- Compassionate client care
Languages
Spanish
Limited
Timeline
Elderly Caregiver
Right At Home Health Care
02.2025 - Current
CSR & PAYROLL CLERK
United Parcel Service, UPS
12.1999 - Current
Bachelor of Science - Business Administration And Management
University of Phoenix