Christine Eden

• Delivered high- quality support to Earth Angels Homecare clients,addressing concerns promptly.
• Provided emphatic reassurance while maintaining professionalism throughout client interactions.
• Ensured timely responses to caregivers, meeting needs and resolving scheduling conflicts.
• Guided caregivers in completing necessary paperwork efficiently.
• Offered emotional support to caregivers during challenging situations.
• Resolved conflicts effectively,fostering a collaborative environment.
• Maintained consistent communication to enhancement service delivery for all parties involved.

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• Excelled in day to day conflict management, staff and client relations.
• Department Head of Operational Managers, Staff Relations, Scheduling, Health Services, Food Services, Programs.
• Ensured Safety and Security of over 500 employees and 1,200 clients in accordance with Ministry Standards and Policies.
• Promoted a healthy workplace inclusive of all parties.
• Monitored daily operations of the facility. Ensured all safety protocols were followed in accordance with Ministry Standards and Procedures.
• Conducted weekly meetings with staff and board members to discuss operational objectives.
• Implemented policies and procedures to ensure compliance with applicable laws and regulations.
• Built exemplary on-the-job expertise from partnering closely with superintendent and other top leadership.
• Performed administrative tasks such as record-keeping and filing of paperwork in accordance with departmental standards.