Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Dorie

Warkworth,ON

Summary

Self directed, creative , people-centric nature with exceptional administrative and customer service skills. With a positive attitude and integrity. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. . Committed to maintaining professional relationships to increase profitability and drive business results. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

11
11
years of professional experience

Work History

Home Care Assistant

Girlzfriday Services -Self Employed
01.2019 - Current
  • Provided assistance with activities of daily living such as meal preparation, light housekeeping, laundry and shopping
  • Encouraged independence while promoting self-care abilities among clients
  • Developed trusting relationship with clients by providing comfort and support during difficult times
  • House Cleaning/ Construction Clean Up/Air BnB's/ Staging
  • Coordinate and prioritized new clients
  • Displayed strong organizational skills to ensure efficient completion of work assignments.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness

Customer Service Representative

LCBO
05.2021 - 09.2021
  • Helped ensured store was always clean, safe, organized and ready for customers
  • Perform job rotational tasks including assisting with inventory, unloading trucks, replenishing stock, facing-up products on shelves and repetitively lifting cases of products in varying weights and sizes, (up to 60lbs/28kgs).
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs

Stage Crew Member

Catherine Faint Entertainment Agency
08.2019 - 03.2020

Pre and Post show set up and breakdown

Wardrobe

VIP Driver

Drive Seat Orillia
05.2019 - 03.2020
  • Orillia to Pearson International Airport/Contract
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Customer Service Representative

Orillia District Chamber of Commerce/Service Ontario
11.2020 - 01.2021
  • Provide quality customer service through integrated service network by providing timely and accurate information related to government programs, products and services
  • Feeling of personal appreciation, clear sense of purpose and flexible to learn new things and attention to detail
  • POS system and cash for transactions and refunds and collection personal information and outstanding fines with Provincial Courts
  • 2nd Level Government Security
  • Handled customer inquiries and suggestions courteously and professionally
  • Responded to customer requests for products, services, and company information

Sales/Cashier Associate

Giant Tiger
06.2012 - 03.2019
  • Efficiently and effectively processed point of sale for goods and services
  • Addressed product knowledge and awareness and provided excellent Customer Service in fast paced environment
  • Train new employee’s and co-op students in customer service, operation policies and procedures. Cleaned and organized sales floor in accordance with company merchandising standards
  • Greeted customers and engaged in conversation to assess needs
  • Utilized problem solving techniques for difficult transactions or returns
  • Built knowledge of product lines to provide accurate information regarding features, pricing, warranties, and availability
  • Use POS system to process sales and refund transactions.

Education

No Degree - Business Administration

Loyalist College of Applied Arts And Technology
Belleville, ON
2018

No Degree - Human Resource Management

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
2003

Some College (No Degree) - Tourism And Travel Management

Internationl Institute of Travel And Tourism
Toronto, ON

Skills

  • Special Projects
  • Customer and Client Relations
  • New Business Development
  • Employee Training
  • Scheduling
  • Business Administration
  • Customer Relations
  • Training and Onboarding
  • Microsoft Office
  • Interviewing Clients
  • Job Applicant Interviews
  • Cold Calling
  • Community Networking
  • Networking

Timeline

Customer Service Representative

LCBO
05.2021 - 09.2021

Customer Service Representative

Orillia District Chamber of Commerce/Service Ontario
11.2020 - 01.2021

Stage Crew Member

Catherine Faint Entertainment Agency
08.2019 - 03.2020

VIP Driver

Drive Seat Orillia
05.2019 - 03.2020

Home Care Assistant

Girlzfriday Services -Self Employed
01.2019 - Current

Sales/Cashier Associate

Giant Tiger
06.2012 - 03.2019

No Degree - Business Administration

Loyalist College of Applied Arts And Technology

No Degree - Human Resource Management

Sheridan College Institute of Technology And Advanced Learning

Some College (No Degree) - Tourism And Travel Management

Internationl Institute of Travel And Tourism
Christine Dorie