Summary
Overview
Work History
Education
Skills
Software
Timeline
SeniorSoftwareEngineer
Christine Diaz

Christine Diaz

linkedin.com/in/christine-j-diaz-bb65588
Caledon,ON

Summary

Senior Director driving proven results within Retail, Manufacturing, High-Tech, Mining, and Public Sector Industries. Manages complex issues while meeting business objectives. Collaborates with management teams and stakeholders to uphold company vision. Successful at coordinating and integrating workflow and processes as a key player in the Centre of Excellence department operations. Exceptional communication, coordination, and problem-solving abilities. Innovative production creator with more than 6 years working as Director for both Retail and High-tech organizations. Determined and experienced in employee mentoring and coaching.

Customer-focused professional with a successful 25-year career in SAP Software. Dynamic successful application of functional and technical skills in busy business environments. Proficient Sr. Director delivering encouragement and feedback to help employees be successful.

Energetic professional with great poise. Well-trained in Executive presentations and other interpersonal soft skills. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture.

Overview

2
2
years of post-secondary education

Work History

Sr. Director, Centre of Excellence

SAP Canada Inc.
Toronto, Ontario
04.2022 - Current
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
  • Prioritized and allocated valuable resources to meet business targets.
  • Directed work of lighting and sound crews to coordinate efficient production operations.
  • Managed strategic business planning and implementation by reducing customer support calls by [Number]% and improving user experiences.
  • Set strategic plans and [Type] goals to strengthen operations and drive growth.
  • Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
  • Met with department supervisors and provided staff support to attain organizational goals.
  • Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
  • Drove strategic improvements to enhance operational and organizational efficiencies.

Education

Graduate Certificate in Management - Graduate Certificate in Management

Australian Institute of Business
Austrailia
10.2021 - 06.2022

Project Management Certification - Project Management

Project Management Institute
Toronto, ON
05.2017 - 06.2017

Business Administration Diploma - Accounting And Finance

Toronto School of Business
Mississauga, ON
09.1988 - 06.1989

MBA - Business Administration

Australian Institute of Business
Australia
08.2022 - Current

Skills

Standards of excellence

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Software

SAP Software Design & Configuration

Timeline

MBA - Business Administration

Australian Institute of Business
08.2022 - Current

Sr. Director, Centre of Excellence

SAP Canada Inc.
04.2022 - Current

Graduate Certificate in Management - Graduate Certificate in Management

Australian Institute of Business
10.2021 - 06.2022

Project Management Certification - Project Management

Project Management Institute
05.2017 - 06.2017

Business Administration Diploma - Accounting And Finance

Toronto School of Business
09.1988 - 06.1989
Christine Diazlinkedin.com/in/christine-j-diaz-bb65588