Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christine Delaney

Vancouver ,BC

Summary

I am a well-organized professional individual equipped with varied experiences in different roles. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am extremely punctual. I have great communication skills. I have a huge interest in helping individuals to improve their lives and their abilities.

Overview

7
7
years of professional experience

Work History

Program/Rehabilitation Worker

CrossReach Seniors
07.2023 - Current
  • I work with seniors who experience different variations of dementia, mental health, brain injuries, and previous stroke.
  • I set up the facility each morning for clients
  • Facilitate programs to cater to their rehabilitation needs such as art therapy, exercise programs, memory programs and music therapy.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Established relationships with both clients and care givers, to gain a realistic view of their situation.
  • I attend to hygiene needs when necessary for clients.
  • Voice my opinion on clients needs to both management and their caregivers.
  • Collaborated with cross-functional teams to ensure project success, resulting in improved workflow efficiency.
  • Improved team morale and productivity through effective communication and active listening skills.

Social Care Worker

Enable Ireland, Family Support services
05.2022 - 05.2023
  • Within Enable Ireland I worked with family support services and respite services
  • While I worked within these services I worked with services users who experienced intellectual disabilities and mental health complications.
  • I worked with both their parents and the children to allow the service user to reach their goals
  • I implemented interventions for each service user to achieve their goals
  • Each service user had different needs to be catered for and my experience allowed me to cater to their needs and abilities
  • I attended to each service user's hygiene needs when applicable
  • I reported and filed each activity, issue, and intervention used to overcome issues while using my computer skills
  • I engaged well with management and others involved with each service user.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Updated client documentation for accurate, compliant, and current records.
  • Supported clients and families with empathy and compassion during difficult times.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Assisted clients in identifying community resources and connecting with appropriate services.

Special Needs Caregiver

Michael Small, Scoil Naomh Cualan Primary School
01.2022 - 05.2022
  • Scoil Naomh Cualan is the location of my final placement (400 hours) for my course in Social Care Practice
  • While I carried out my placement I was given the opportunity to substitute as a Special Needs Assistant
  • While on this term of placement I care for service users while implementing activities which as a social care worker I know would benefit the user and gain valuable experience for myself
  • I implemented interventions to allow the service user to grow and achieve their goals and improve their behaviour qualities
  • I ensured that service users are regulated, treated equally, and given the activities needed to gain achievements towards their goals
  • This role also allowed me to cater for the service users personal hygiene needs
  • My efforts proved very successful and I was commended regular by the Unit lead.
  • Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
  • Maintained confidentiality and privacy to protect individual's rights and well-being.
  • Provided emotional support to enhance well-being and coping skills.
  • Provided assistance to individuals with disabilities by helping with activities of daily living.
  • Worked with individuals with special needs to increase social skills and independence.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Retail Sales Assistant

Majella McLoughney, Sixty-Three Boutique
08.2021 - 05.2022


  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and addressed customer concerns.
  • Developed professional relationships with customers to increase loyalty, retention, and rapport.
  • Managed cash register after the end of shift to balance and record accurate transactions.

Special Needs Assistant/supervision for Children

St.Joseph's College SecondarySchool Kevin McCarthy
09.2020 - 05.2021
  • I began university placement here in the ASD centre (400 hours, )
  • Documented student behaviors, interventions, and outcomes to enable lead teachers to address pertinent issues.
  • This involved one-to-one tuition with teenage children with learning difficulties as well as caring for the individual needs of service users
  • After a short duration of time, I was also offered a supervisory position, for lunch breaks, mornings before class, and the evenings
  • I worked with many members of staff and students
  • This work allowed me to work with service users with intellectual disabilities and help improve their daily life by implementing different interventions toward their goals
  • This work involves being pleasant, and cooperative in different situations, teamwork, consultation, and reviewing behaviors.
  • Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
  • I coordinated a covid-19 isolation room for those who were attending school and became ill. This involved working with student's families to organise their way home from school and their general wellbeing
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Evaluated client progress toward established annual and quarterly goals.
  • Maintained a positive attitude and affirmatively communicated with each student.



Barista/Deli Assistant

Quigley's Bakery
11.2019 - 03.2020
  • Working in kitchen, deli, barista and cleaning up
  • This work involves dealing with many people and serving them pleasantly with an appropriate manner
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Helped management keep adequate supply on hand by notifying of shortages.


Waitress/Bartender

The Ragg Lounge & Restaurant, Rose Younge
03.2017 - 06.2019
  • Waitressing, function room set up, and bar work in a busy environment
  • Bar work in a busy environment, functions (funerals, weddings etc.)
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Education

Bachelor of Arts - Social Care Work

South East Technological University
Waterford
05.2023

High School Diploma -

St.Josephs College Secondary School
Borrisoleigh Co.Tipperary
05.2019

Primary School -

St.Theresas National School
Borrisoleigh, Co.Tipperary
05.2013

Skills

  • Compassionate
  • First aid course completed
  • Manual Handling course completed
  • Fire and Safety training completed
  • Familiar with risk assessments
  • Capacity to establish professional boundaries with individuals
  • Excellent interpersonal and communication skills
  • Time management
  • High experience using Microsoft learnings

References

Referees:

  • Jessica Malkoske - Executive Director CrossReach Seniors - 604 8685716
  • Michelle Duignan -Deputy Principal, St. Joseph's College, Borrisoleigh, 0504 51215
  • Michael Small - Principal, Scoil Naomh Cualan, Borrisoleigh, (0504) 51473
  • Marguerite Keogh- Enable Ireland, ( mkeogh@enableireland.ie)

Timeline

Program/Rehabilitation Worker

CrossReach Seniors
07.2023 - Current

Social Care Worker

Enable Ireland, Family Support services
05.2022 - 05.2023

Special Needs Caregiver

Michael Small, Scoil Naomh Cualan Primary School
01.2022 - 05.2022

Retail Sales Assistant

Majella McLoughney, Sixty-Three Boutique
08.2021 - 05.2022

Special Needs Assistant/supervision for Children

St.Joseph's College SecondarySchool Kevin McCarthy
09.2020 - 05.2021

Barista/Deli Assistant

Quigley's Bakery
11.2019 - 03.2020

Waitress/Bartender

The Ragg Lounge & Restaurant, Rose Younge
03.2017 - 06.2019

Bachelor of Arts - Social Care Work

South East Technological University

High School Diploma -

St.Josephs College Secondary School

Primary School -

St.Theresas National School

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