Christine Darby
Perris,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Life Enrichment Assistant
Magnolia Grand Independent Living
8537 Magnolia Ave
09.2023 - Current
- Enhanced residents'' quality of life by implementing engaging and diverse activities tailored to individual needs.
- Ensured compliance with safety regulations during all activities for the well-being of participants at all times.
- Accommodated diverse interests by regularly seeking resident feedback on preferred activities and incorporating suggestions into future planning efforts.
- Improved emotional well-being of residents by offering compassionate companionship and active listening.
- Supported the transition process for new residents by actively involving them in activities, fostering social connections, and providing guidance as needed.
Activity Assistant
Riverside Village Healthcare Center
21128 Twining Ave
05.2022 - 09.2023
- Collaborated with interdisciplinary team members for comprehensive care plans, resulting in improved overall wellbeing of residents.
- Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
- Conducted sensory stimulation activities for memory care patients, improving mood regulation and reducing agitation incidents.
- Evaluated program effectiveness through regular feedback collection from participants and their families, leading to continuous improvement efforts for enhanced resident satisfaction.
- Evaluated supplies and requested purchases to meet activity plans.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
Sales Associate
See's Candies
3525 Central Ave
10.2021 - 12.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Receptionist
Arlington Gardens Care Center
3688 Nye Ave
04.2020 - 09.2021
- Greet and welcome guests upon arrival
- Answer, screen and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
- Update appointment calendars and schedule meetings/appointments
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Assist with special projects as needed
- Monitor and order office supplies
- Assist with onboarding of new employees
- Maintain a clean and organized reception area
Shift Leader/ Manager
Flavor Theory
11090 Magnolia Ave
07.2019 - 03.2020
- Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
Shift Leader/ Manager
Pole Position
1594 Bentley Dr.
12.2017 - 06.2018
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Implemented safety protocols to maintain a hazard-free work environment, ensuring employee well-being and compliance with industry standards.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Education
Associate's degree - Social and Behavior Sciences
Norco College
Perris, CASkills
- Organizational skills
- Processing 50 phone calls and emails daily
- Excellent customer service
- Updating and maintaining the Staff and Resident database
- Maintained a friendly and personable nature with patients, visitors and all medical staff and personnel
- Followed COVID19 protocols
- Responsible for opening the entrance door, taking temps and ensuring everyone is following COVID19 guidelines with the proper PPE requirements
- Answering and routing phone calls while maintaining proper phone etiquette
- Taking/relaying messages
- Computer Data Entry
- Staying Organized
- Sorting mail
- Management
- Sales
- Customer service
- Cost control
- Maintenance
- Time management
- Merchandising
- Typing
- Microsoft Word
- Microsoft Powerpoint
- Excel
Certification
Driver's License
Timeline
Life Enrichment Assistant
Magnolia Grand Independent Living
09.2023 - Current
Activity Assistant
Riverside Village Healthcare Center
05.2022 - 09.2023
Sales Associate
See's Candies
10.2021 - 12.2021
Receptionist
Arlington Gardens Care Center
04.2020 - 09.2021
Shift Leader/ Manager
Flavor Theory
07.2019 - 03.2020
Shift Leader/ Manager
Pole Position
12.2017 - 06.2018
Associate's degree - Social and Behavior Sciences
Norco College