Christine Selfe
St. Catharines
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2026
2026
years of professional experience
Work History
Front Desk Medical Receptionist
Phoenix Medical Clinic
10.2024 - Current
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Expedited clinician evaluations through thorough preparation of patients, including taking vitals and obtaining relevant medical information prior to appointments.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
General Contractor
Pioneer
01.2023 - Current
- Set up new customer accounts
- Improved financial accuracy by maintaining organized and up-to-date financial records.
- Answering and responding to emails
- Reviewed contractor invoices, approving payments on acceptable work.
Administrative Assistant/File Clerk
Metro Freightliner
2019 - 2024
- File and short Documents
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Credit Administrator Assistant
Hamilton Spectator
01.2014 - 01.2019
- File and sort documents, invoices and banking details
- Answer phones, transferring customers to appropriate agents or departments
- Reply to customer service emails
- Set up accounts for new customers
Education
Diploma - Dental Assistant
CIMT
Milton, ON09-2023
Ontario Secondary School Diploma - undefined
St. Charles Adult Learning Centre
Hamilton, ON01.2011
Skills
- Computer Literate: All Microsoft applications including PowerPoint & Excel
- Very efficient on multi-line phone systems
- Punctual, organized, and possess a strong eye for detail
- Patient scheduling
Languages
English
Timeline
Front Desk Medical Receptionist
Phoenix Medical Clinic
10.2024 - Current
General Contractor
Pioneer
01.2023 - Current
Credit Administrator Assistant
Hamilton Spectator
01.2014 - 01.2019
Ontario Secondary School Diploma - undefined
St. Charles Adult Learning Centre
Administrative Assistant/File Clerk
Metro Freightliner
2019 - 2024
Diploma - Dental Assistant
CIMT
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