Christine Conrad
Fullerton
Summary
Personal and energetic professional with extensive experience, excelling in customer service and office organization. Proven ability to enhance client satisfaction through effective communication and appointment scheduling. Recognized for maintaining a welcoming environment and efficiently managing front desk operations while ensuring safety and support for all visitors and students.
Overview
17
17
years of professional experience
Work History
Front Desk Receptionist
ADBA Dance Studio
Fullerton, CA
09.2024 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed phone communications, addressing inquiries and providing tours
- Maintained studio organization, managing supplies and resources effectively.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected all fees and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Took student measurements for costumes
- Assisted with recitals
- Attended first aid when needed for dancers
- Restocked items for dance studio and recitals
Sales/Front Desk Receptionist
Beauty Avenue
Placentia, CA
02.2009 - 07.2024
- Handled phone inquiries, providing accurate information about products and Hair Technicians.
- Processed payments efficiently using point-of-sale systems.
- Coordinated communication between staff and clients to enhance service delivery and customer satisfaction.
- Supported overall operational efficiency.
- Scheduled, coordinated and confirmed appointments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the Reception desk
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visit.
Recess/Yard Monitor
Placentia Yorba Linda Unified School District
Placentia, CA
09.2011 - 06.2013
- Monitored student behavior to ensure a safe and supportive learning environment.
- Implemented conflict resolution strategies to promote positive interactions among students.
- Collaborated with teachers to address student needs
- Conducted regular safety checks of school facilities and reported maintenance issues promptly.
- Attended to needs of students and informed school personnel of unusual behavior or health problems.
- Provided support and guidance to children in conflict resolution.
- Monitored children's activities to verify safety and wellbeing
Education
High School Diploma -
Valencia High School
Placentia, CANo Degree - Business
Cypress College
Cypress, CASkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Appointment scheduling
- Office organization
- Conflict management
- Punctual and reliable
References
Daniel Oh- Ohdee27@gmail.com
Michael Perez-adba.michaelperez@gmail.com
Maddison Conrad- Maddison.Conrad.VHS@gmail.com
Ruby Drive Elementary School-
Mrs. Barrera
Mrs. McKibben
Mrs. Vanderkooy
Mrs. Eppink
Mrs. Monteverde
Mrs. DeLeon
Timeline
Front Desk Receptionist
ADBA Dance Studio
09.2024 - Current
Recess/Yard Monitor
Placentia Yorba Linda Unified School District
09.2011 - 06.2013
Sales/Front Desk Receptionist
Beauty Avenue
02.2009 - 07.2024
High School Diploma -
Valencia High School
No Degree - Business
Cypress College