Christine Casey
Delhi,ON
Summary
Seasoned culinary and management professional with a proven track record at Rosewood Senior Living, excelling in operations management and customer service. Expert in food handling and safety, coupled with a knack for fostering team productivity and engagement. Achieved significant cost control and waste reduction, enhancing overall service quality and efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Cook/Dietary Aide
Rosewood Senior Living
05.2021 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- I did all the ordering for the home from all grocery foods, Butchers orders, milk, bread, cleaning supplies...
- Prepared food items in compliance with recipes and portioning control guidelines.
- Trained new staff members
Assistant Manager
Swiss Chalet/ Harveys
04.2017 - 04.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager
KFC Restaurant
02.2003 - 03.2017
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Made all the employee Schedules for each week
- did all the ordering of food and products for restaraunt
Education
Hairdressing Diploma - Hairdressing
Brant School Of Hairdressing
Brantford, ON06-1995
High School Diploma -
Bethel Baptist Academy
Simcoe, ON06-1989
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Kitchen organization
- Strong attention to safe food handling procedures
- Food handler certification
- Operations management
- Labor management
- Staff training
- Special diets
- Plate presentation
- Time management
Certification
Food Handlers
Timeline
Cook/Dietary Aide
Rosewood Senior Living
05.2021 - Current
Assistant Manager
Swiss Chalet/ Harveys
04.2017 - 04.2021
Manager
KFC Restaurant
02.2003 - 03.2017
Food Handlers
Hairdressing Diploma - Hairdressing
Brant School Of Hairdressing
High School Diploma -
Bethel Baptist Academy
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