Christine Campbell

Work History

Lee Hecht Harrison (Knightsbridge)

02.2015 - 06.2021

Handled high volume of Canada-wide engagements and fast pace of career transition market.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
Investigated and resolved customer inquiries and complaints quickly.
Exhibited high energy and professionalism when dealing with clients and staff.
Complied with corporate policies and promoted and followed company initiatives.
Met customer call guidelines for service levels, handle time and productivity.
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Trained new personnel regarding company operations, and services.
Communicated professionally with colleagues and clients.

CHARLY SIROIS

05.2015 - 09.2015

HIGHLAND INTEGRATED SURVEILLANCE SYSTEMS

09.2013 - 04.2015

Assisted Marketing Director with various duties and tasks.
Screened calls and emails and initiated actions to respond or direct messages for manager.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Processed travel expenses and reimbursements for management.
Liaised with graphic artist to ensure appropriate completion of marketing materials.
Maintained trade show list, updated advertising database, and organized filing work.
Processed outgoing courier packages to HISS locations and International trade shows.
Planed annual holiday event.

NORTON ROSE FULBRIGHT (Formerly MacLeod Dixon LLP)

02.2007 - 06.2013

Answered and managed multi line central telephone system and directed calls accordingly.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Kept reception area clean and neat to give visitors positive first impression.
Booked all boardroom meetings.
Responsible for receipt of confidential court documents and their distribution.
Processed all incoming and outgoing courier packages, with mail distribution.
Trained new receptionists for afternoon shifts, vacation and sick days.
Managed catering requests for daily meetings and monthly special events

ATLANTIS SYSTEMS INTERNATIONAL

04.1999 - 02.2007

Responded to emails and other correspondence to facilitate communication and enhance business processes.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Prepared presentations, materials and documentation for use executives in meetings and engagements.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Processed travel expenses and reimbursements for executive team and senior management group.