Christine Besold
Kimberley,BC
Summary
Dynamic professional with a proven track record in customer service and team collaboration. Skilled in problem-solving and time management and effective communication. Committed to fostering positive environments and achieving organizational goals. Vast experience with volunteer recruitment, training and organization, as well as managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
The Grater Good
01.2022 - Current
- Managing returns, exchanges and refunds in accordance with store policy.
- Greeting customers and helped with product questions, selections, and purchases.
- Maintaining a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helping customers complete purchases, locate items, and join reward programs.
- Assisting in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhancing visual merchandising displays by arranging products strategically, attracting more customers to the store.
Administrator
Kimberley Arts Council - Centre 64
05.2010 - 03.2021
- Organized and overlooked programming and delegated tasks effectively to committee volunteers, ensuring successful delivery.
- Provided exceptional customer service to program participants, artists, gallery visitors and members of the organization.
- Supervised and supported administrative assistant and volunteers, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of organizations policies and procedures for easy reference by all members.
- Served as a liaison between board of directors, volunteer committees, members of the organization, artists, instructors and visitors, fostering open communication channels that improved overall organizational function.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Supported volunteers of arts council programming committees with coordinating events and programming to foster teamwork and boost volunteer performance and guarantee successful outcome of events.
- Managed scheduling and preparation for executive, board of directors and committee meetings to ensure optimal time management and productivity.
- Coordinated logistics for annual general meeting, ensuring seamless execution and high attendee satisfaction.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Educated volunteers and staff on organizational mission and goals.
- Created and managed project plans, timelines and budgets.
- Generated reports detailing findings and recommendations.
- Applied for applicable funding to support financial stability of the organization.
- Created financial reports for all programming.
- Applied for applicable funding to support financial stability of the organization.
Owner/Operator
Natural Attraction
05.2005 - 05.2012
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Implemented sustainable practices, reducing environmental impact.
- Managed purchasing, sales, marketing and payroll account operations efficiently.
Administrative Assistant
Kimberley Chamber of Commerce
03.2004 - 03.2005
- Greeted and helped visitors.
- Answered multi-line phone system, delivering messages to manager and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to visitor and chamber member inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management.
Sales Associate
The Back Door
2000 - 2004
Barrista
Loon Lake Cafe
2000 - 2003
Owner/Creator/Content Writer/Publisher
Wildflower Garden News
1996 - 2000
Education
Gardener -
Berufschule Fuer Gaertner
Munich, Germany07-1987
Pharmaceutical Assistant -
Berufsschule
Munich, Germany07-1983
High School Diploma -
Staatliche Realschule Miesbach
Miesbach, Germany07-1980
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
English
Full Professional
German
Full Professional
Timeline
Sales Associate
The Grater Good
01.2022 - Current
Administrator
Kimberley Arts Council - Centre 64
05.2010 - 03.2021
Owner/Operator
Natural Attraction
05.2005 - 05.2012
Administrative Assistant
Kimberley Chamber of Commerce
03.2004 - 03.2005
Sales Associate
The Back Door
2000 - 2004
Barrista
Loon Lake Cafe
2000 - 2003
Owner/Creator/Content Writer/Publisher
Wildflower Garden News
1996 - 2000
Gardener -
Berufschule Fuer Gaertner
Pharmaceutical Assistant -
Berufsschule
High School Diploma -
Staatliche Realschule Miesbach
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