Christine Baker
Guerneville,CA
Summary
Candidate with a very strong work ethic whom is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and grow within your organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Med Tech/Caregiver
Clearwater Living
02.2024 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Assisted patients with self-administered medications.
Registered Home Care Aide
Honor Healthcare Group
01.2024 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Utilized universal precautions and infection control principles in all aspects of care.
Mobile Phlebotomist
City Scope Medical Staffing
12.2023 - Current
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Medical Assistant Extern
Occidental Health Center
02.2024 - 02.2024
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
- Improved patient satisfaction by providing compassionate assistance during examinations and treatments.
- Contributed to the smooth functioning of the clinic by effectively managing appointment schedules and medical records.
- Supported diagnostic procedures with accurate specimen collection, labeling, and documentation.
- Reduced wait times by promptly preparing examination rooms for incoming patients.
- Maintained a hygienic environment by diligently sterilizing instruments and disposing of biohazard waste according to established protocols.
- Facilitated effective communication between patients, healthcare providers, and insurance companies by serving as a knowledgeable liaison on all matters related to billing and coverage.
- Assisted in the early detection of health issues through routine screenings, such as blood pressure checks and glucose tests.
- Achieved timely follow-up on test results and referrals, ensuring proper care coordination for patients.
- Promoted preventive measures through patient education on topics like nutrition, exercise, stress management, and medication adherence.
- Demonstrated strong attention to detail when documenting patient information, ensuring accurate and complete records for use by healthcare providers.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Maintained clean and safe clinic environment to prevent injuries.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
- Prepared, administered and documented medications under direction of licensed medical provider.
- Welcomed patients and inquired about wellbeing since last treatment.
- Sought feedback and guidance from supervisors to continuously improve performance.
Phlebotomist Intern
ARCpoint Labs
10.2023 - 11.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reviewed patient records for accuracy and completeness.
- Packaged and shipped specimens to central lab daily.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Verified proper storage and transportation of specimens to laboratories.
- Reviewed and processed requisitions for laboratory tests.
- Performed laboratory tests to assist physicians in diagnosis.
Mileu Counselor
Olympia House
04.2022 - 06.2023
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
- Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
- Designed safe and supportive environment for clients to discuss issues.
- Supported individuals dealing with mental health and emotional issues.
- Listened to clients' concerns and provided encouragement and support.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Participant Advocate II
Catholic Charities Of Santa Rosa
02.2018 - 03.2022
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Advocated for patient rights and provided representation in court.
- Monitored patient progress and provided emotional support.
- Conducted patient intake interviews, recording and documenting relevant information.
- Supervised programming and administrative facets of temporary homeless shelter for women and children, many with dual diagnoses.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Provided leadership, guidance and support to staff members.
- Helped clients navigate social services system and access needed resources.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Assisted clients with obtaining housing, employment and support resources.
- Coordinated with different service providers to meet clients' individual needs.
CNA
Interim Home Health Care
02.2017 - 09.2018
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Flooring Sales Specialist
Home Depot
01.2018 - 06.2018
- Assisted customers with selecting appropriate floor types and styles.
- Demonstrated features of different floor options and overcame objections with knowledgeable responses.
- Discussed pricing, additional charges and payment plans during sales process.
- Followed up with customers to assess satisfaction, answer questions and resolve concerns.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
CNA
Essex Meadows
01.2015 - 12.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Nationally Certified - Medical Assisting
West Coast Medical Assisting Program
6040 Commerce Blvd Suite 110Certified - Phlebotomy
Phlebotomy Training Academy
6040 Commerce Blvd10.2023
Certified - CNA
Educational Training Center
New London11.1990
Skills
- Superior Communication Skills
- Crisis Response
- Mental Health Support
- Trauma-Informed Care
- Alcohol and Substance Abuse
- Behavior Redirection
- HIPAA
Certification
BLS
Medication Administration
CPR
Peer Support Specialist
National Certified Medical Assistant
Certified Phlebotomist
References
Jennifer Samuelson
Assistant to the Executive Director
707-583-6927
Johnathan Krauss
Lead NOC Nurse
951-842-1867
Rose Taeufa
Participant Advocate III, Supervisor
707-495-2566
Shanika Buress
Participant Advocate III, Supervisor
503-468-2914
Timeline
Med Tech/Caregiver
Clearwater Living
02.2024 - Current
Medical Assistant Extern
Occidental Health Center
02.2024 - 02.2024
Registered Home Care Aide
Honor Healthcare Group
01.2024 - Current
Mobile Phlebotomist
City Scope Medical Staffing
12.2023 - Current
Phlebotomist Intern
ARCpoint Labs
10.2023 - 11.2023
Mileu Counselor
Olympia House
04.2022 - 06.2023
Participant Advocate II
Catholic Charities Of Santa Rosa
02.2018 - 03.2022
Flooring Sales Specialist
Home Depot
01.2018 - 06.2018
CNA
Interim Home Health Care
02.2017 - 09.2018
CNA
Essex Meadows
01.2015 - 12.2016
Nationally Certified - Medical Assisting
West Coast Medical Assisting Program
Certified - Phlebotomy
Phlebotomy Training Academy
Certified - CNA
Educational Training Center
BLS
Medication Administration
CPR
Peer Support Specialist
National Certified Medical Assistant
Certified Phlebotomist
Similar Profiles
Consuelo Gomez De Los SantosConsuelo Gomez De Los Santos
Server at Clearwater LivingServer at Clearwater Living
Jill ZimmermanJill Zimmerman
Director of Empowered Living at Clearwater LivingDirector of Empowered Living at Clearwater Living
Katerina MajkovicaKaterina Majkovica
Caregiver at Clearwater LivingCaregiver at Clearwater Living