Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server (Seasonal)
Zum’s Eatery & Merchantile
05.2025 - 09.2025
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Successfully served large groups of 10 or more, while simultaneously providing exceptional service to remaining patrons/ tables.
Maximized table turnover rate by managing reservations and seating arrangements.
Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Server/Night Shift Supervisor
Powerplay Entertainment
11.2024 - 05.2025
Demonstrated strong multitasking skills by serving 6-8 table sections without compromising service quality.
Completed restaurant closing procedures and ensured labour costs were low.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Trained new employees and delegated daily tasks and responsibilities.
Server/ Supervisor
The Taco Bar
05.2024 - 09.2024
Record orders and collect payment.
Assisted in scheduling, delegating and daily labor.
Prepare and cook food daily.
Trained new employees on daily practices.
Opened and closed store regularly
SEASONAL
Server
Jubilations Dinner Theatre
11.2023 - 04.2024
Banquet style serving to 300- 500 guests.
Take food and drink orders using tablet POS system.
Memorize and promote feature cocktails and meals.
Prep and serve dessert/salads for guests.
Server (Seasonal)
Lakeside Chophouse
05.2023 - 10.2023
Attending to customers in a timely fashion
Provided a unique and fine dining experience.
Maintained and served tables/ sections of 6 or more.
Upheld cleanliness of restaurant standards.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Swiss Chalet
10.2020 - 02.2023
Serve and bartend for regular patrons.
Bus section for new guests.
Serve 8-10 table sections.
Prep desserts and salads for guests.
Server
Dawghouse Pub & Grill
01.2022 - 10.2022
Serve and bartend to regular patrons in a timely and presentable manner.
Record orders into POS system.
Promote specials and upsell the menu.
Serve large parties and tables of 20 guests.
Easyline Specialist (Customer Service)
TD Canada Trust
02.2019 - 10.2021
Assisted 50-70 customers daily with their banking needs.
Brought in a sales revenue of 150% for banking products.
Provided customer service, alongside retention for unhappy customers.
Crew Leader
McDonald's Canada
07.2016 - 02.2018
Input customer orders into POS systems.
Serve drive-thru customers in 3 minutes or less.
Trained new hires on proper company procedures.
Education
Event planning
Fanshawe College
01.2021
Skills
Intelligent individual that retains information quickly
A high work ethic and goal driven
Trained on POS systems, and comfortable handling cash
Focused and passionate worker
Talkative, outgoing, and creative
Exceeds superiors’ expectation and reliable employee