Christina Charles Glaze
Brampton,Ontario
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Logistic Department Supervisor
North Bay Distribution Canada Inc.
Brampton
01.2020 - 12.2023
- Hands-on management experience in 100,000+ square-foot distribution centers, guiding a 50+ employee team
- Hands-on leadership across inbound, outbound and supporting departments
- Determines daily operational plan, sets priorities and assigns employees as required. Request additional resources if required
- Conducts daily start-up meetings; organizes daily assignments/workload to associates, and assigns duties accordingly
- Establishes or adjusts work assignments to meet daily production schedules
- Assess employees using approved performance management processes and coaching techniques, while providing fair and consistent feedback; in association with Human Resources, will conduct progressive discipline process when necessary
- Oversee scheduling including vacation tracking
- Promote and maintain strict Health & Safety guidelines, ensuring compliance with all applicable legislations and safe practices
- Responsible for housekeeping and ensuring only trained employees operate material handling equipment
- Participate in warehouse meeting, and staff meeting - inputting to and executing action plans as appropriate
- Participates in scheduled client calls/meetings alongside other internal team members, as required/requested
- Collaborate with Transportation to determine the most efficient method to deliver products on time and in full to customers
- Responsible for the allocation and proper use of equipment such as RF guns, pump trucks and forklifts
- Ensures adequate resources are available such as skids, labels, empty boxes, etc. Orders supplies as required
- Responsible for administrative functions including but not limited to employee attendance and punctuality with immediate resolution as incidences as they occur
- Investigates accidents, completes accident reports and ensures preventive actions are implemented
- Responsible to ensure quality standards are met by visually auditing product, analyzing computer data and reviewing paperwork
- Fostering a work environment that is inclusive of diversity, free of discrimination and free of conflict
- Participates in different projects as requested
Logistic Department Team Lead
North Bay Distribution Canada Inc.
Brampton
01.2019 - 01.2020
- Assist and conduct daily shift meetings
- Perform training and orientation of associates
- Communicating information and answering associates' questions related to daily operations
- Provide front line support of warehouse system
- On the floor: supervision of warehouse associates, making sure that the Standard Operating Procedures/Work Instructions are being followed and the Key Performance Indicators are achieved
- Ensure staff lunch and breaks schedules are followed
- Provide feedback to management regarding employee performance
- Ensures adherence to established safety practices
- Proactively bring to the attention of management any operational issues as they develop and assist in finding resolution
- Assists in the labor planning for their department (meeting the productivity standards)
- Ensure work functions are handed out to all staff timely, so there is no downtime (meeting the productivity standards)
- Responsible for the allocation and proper use of company equipment
- Proactively informs management to order supplies as required
- Liaise with internal departments such as Transportation, Shipping, Allocation and resolve operational and client issues
- Enforce workplace rules
- Performs administrative tasks as they relate to the operation
- Participates in different projects as requested
- Other duties as assigned by the Manager
Logistic Department Admin
North Bay Distribution Canada Inc.
Brampton
11.2017 - 01.2019
- Corrected and processed over 150,000 store orders per week
- Organized and recorded movements of stocks using passport software
- Tracked, assembled and sent daily reports of department performances
- Performed administrative and clerical duties such as filing, faxing, photocopying etc
- Trained 5 administrative assistants during the period of expansion and transition, ensuring they can work on their own in a short time period
- Developed new filing and organization practice
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Marketing Coordinator
Smiles on Wheels: Mobile Dental Hygenic Care
Brampton
01.2016 - 10.2017
- Tracked and reported on marketing campaign responses.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Answered general marketing department inquiries by email, phone, and mail.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Planned and executed internal and external marketing events.
- Improved website visibility through development and implementation of SEO strategies.
- Devised content strategy to effectively engage target audiences.
Summary
Experienced and motivated Department Supervisor with 4 year background independently managing Logistics departments. Skillfully direct employees, coordinate schedules, organize projects and manage customer needs. Highly-developed in performance management and process optimization. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Education
Diploma - Business - Marketing
Humber College
Etobicoke 09.2014 - 04.2016
Skills
- Growth planning
- Process and procedure development
- Stock management
- Interactive communication skills
- Scheduling expertise
- Performance improvement
- Leadership skills
- Problem-solving
- Staff supervision
- Workflow optimization
- Multi-tasking mastery
- Inventory management
- Time management
- Workplace safety
Accomplishments
- Supervised team of 30+ staff members.
- Achieved reduced labor cost by introducing cleaning assignment for sanitation tasks.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid time off401k matchCompany CultureLanguages
English
Bilingual or Proficient (C2)
Timeline
Logistic Department Supervisor
North Bay Distribution Canada Inc.
01.2020 - 12.2023
Logistic Department Team Lead
North Bay Distribution Canada Inc.
01.2019 - 01.2020
Logistic Department Admin
North Bay Distribution Canada Inc.
11.2017 - 01.2019
Marketing Coordinator
Smiles on Wheels: Mobile Dental Hygenic Care
01.2016 - 10.2017
Diploma - Business - Marketing
Humber College
09.2014 - 04.2016
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